Tafawuq launches state-of-the-art Facility Management Training Center to deliver service excellence

Business

Tafawuq launches state-of-the-art Facility Management Training Center to deliver service excellence

Dubai, United Arab Emirates, 28 February 2019: Tafawuq Facilities Management, a subsidiary of the UAE-based Eltizam Asset Management Group, and a leading provider of integrated facilities management services, recently announced the inauguration of Tafawuq Facilities Management Training Center. Highlighting the companys commitment to continuously improving daily operations as well as service delivery in line with the groups Vision 2021 for business transformation, the training center will offer a range of courses to Tafawuq operations staff, also providing them with opportunities for professional growth.

The recently opened Tafawuq Facilities Management Training Center will deliver courses and training programs covering key learning areas such as mechanical, electrical and plumbing training according to the international standard SFG20; training on cleaning techniques aligned to British Institute of Cleaning Science (BICS); training on safe work practices in line with British Safety Council standards; customer service training; and training on local regulations related to facility management (FM). The courses and modules will be designed to enhance employees skill sets and knowledge through continuous learning.

Reflecting Eltizams status as a large enterprise corporate member of the Institute of Workplace and Facilities Management (IFWM), the Tafawuq Facilities Management Training Center aligned to IFWM best practices. The membership allows unlimited access to IFWM Knowledge Hub, networking opportunities, technology best practice guides, Continuing Professional Development (CPD) and opportunities to participate in training programs such as ISO 41001.

Chris Roberts, Chief Executive Officer, Eltizam Asset Management Group, said: Our Vision 21, launched in 2017, has been developed with an aim to transform Eltizam from a Growth Company to a Customer Company. We firmly believe that sustainable business growth can only be achieved by focusing on the continuous development of our employees skill sets and processes, which will lead to enhanced customer happiness and operational efficiencies. The launch of the new training center is very much reflective of our resolve to materialize this vision.