ADSSSA Identifies Five New Journeys to Enhance Customers Experience

Business

ADSSSA Identifies Five New Journeys to Enhance Customers Experience

Abu Dhabi Smart Solutions and Services Authority (ADSSSA) revealed strategies to launch five new client trips by end of 2018, complying with the launch of its pioneering initiative TAMM, the Abu Dhabi government services solutions through an integrated journey focused strategy and provide integrated and personalized customer experiences.

The strategies were talked about throughout a workshop held recently in the presence of Director Generals and Execs of 10 government entities. Reps from the Division of Health, General Directorate of Residency and Immigrants Affairs in Abu Dhabi and Abu Dhabi Food Control Authority showcased their effective experiences in using the TAMM system. They highlighted the benefits of the unique experience for customers based upon innovative and effective services.

The Department of Health's experience with TAMM has actually concentrated on facilitating treatments and lowering the needed papers to get birth certifications, while the General Directorate of Residency and Foreigners Matters in Abu Dhabi helped with the journey of its site visitors and residents in registering their passports information with the integrated system. Abu Dhabi Food Control Authority lauded the role of TAMM as an unified platform that assisted complete federal government transactions via innovative, smooth, positive and efficient solutions.

The five new journeys plan are on top of the agenda in line with the Abu Dhabi government's efforts to improve the assimilation of government services which will truly change the emirate's solution delivery system using advanced modern technology. The relocation intends to additional position Abu Dhabi as a leading destination for smart transformation. The five new trips are anticipated to comply with the success of the New Medical Journey which promote business and financial investment in Abu Dhabi by simplifying investor treatments via a single digital channel and one document. Moving to New Home journey continuouslies offer an ideal platform to use a healthy and balanced and fair social setting for the community, while upgrading government services to meet the demands of Abu Dhabi's sustainable development initiatives.

The suggested new journeys which will certainly be introduced by end 2018 consist of Building / Buying A Home, a simple and innovative trip that would enable investors and business owners setup their very own financial investment chances to sustain development; 'Structure/ Purchasing A Residence', which aims to save time and effort for customers and promote their trip for obtaining structure licenses towards establishing the real estate market in Abu Dhabi. The 3rd trip is Getting Medical Treatment, which aims to simplify the procedures for acquiring health insurance, medical history, and medical examinations, among others.

' Visiting Abu Dhabi', which is the fourth trip. This journey supplies innovative and distinctive tourism services and extraordinary experience to Abu Dhabi visitors. The solution aims to improve tourism flow and increase GDP development in accordance with the emirate's economic diversification technique. The fifth journey, 'Driving A Car', includes two stages, the initial one is obtaining a driving certificate, while the 2nd is renewal of certificate, focused on providing the highest levels of top quality, accuracy and reliability.

H.E. Dr. Rauda Al Saadi, Director General of ADSSSA, said: "The workshop highlights our dedication to advance the combination of government services as a keystone for achieving the directives of our wise management in making Abu Dhabi a leading service provider of featured government solutions. ADSSSA intends to team up with key entities and monitor typical initiatives in providing incorporated federal government services that surpass customers' expectations based on innovation, excellence and top quality."

Al Saadi added: "We waiting to collaborating in the preparation and establishing the instructions of our plan to introduce 5 top priority trips by the end of this year, to enhance the success of 'Moving to a New House' and 'New Medical' journeys. These trips were the outcome of active partnership with government entities and our companions from the private sector, and we very commend their continuous assistance to TAMM, which falls under the Abu Dhabi Government Economic Vision 2030's goals of boosting the business setting, promoting the lives of individuals and bringing joy, success and success."

The workshop likewise went over the information of developing the 'TAMM Factory' innovation laboratory, an interactive platform for all government entities to talk about the growths, details and elements associated with integrated trips of TAMM. The platform will certainly be a venue of conversation of the numerous facets of journeys advancement - from conceptualizing and planning the journeys to launching them - leading the way for latest ideas and ensure continuing renovations. The group additionally accepted produce an incorporated overview that conveniently supply customers with comprehensive and adequate info regarding the journeys.