Technology

The Telecommunications Regulatory Authority (TRA) has recently launched the first stage of SmartPass service through the initiative 'Single Sign-On,' which intends to allow Emiratis, residents and business entities to use unified information as soon as doing the government transactions online utilizing a single access point. SmartPass, which offers everyone with unified identity numbers, can be utilized to assist in the electronical transactions through all government federal and local portals, and reach easily and securely for all services supplied.

The SmartPass service will conserve time and efforts for government entities specifically through determining the customers and acknowledging the deal owner in a smart way-- this allows to recuperate civilian information and details, minus the have to ask for it every time; reducing the cases of forgetting the passwords and username for each website as the client can access one time utilizing one account through his email address or mobile number to serve the consumer's needs of getting the service without any have to keep moving between sites and windows. It serves the government orientation to establish a merged platform (one-stop-shop) and supply all government services according to the sensible leadership regulations to adopt high digital safety and security standards.

H.E. Hamad Obaid Al Mansoori, Director General, TRA, said: "The Telecommunications Regulatory Agency continues to execute the UAE's transition to smart services and expand its advantages for our clients. Establishing the foundation of e-government at the federal level and promoting an electronic way of life in the UAE are 2 of the TRA's significant strategic objectives to achieve real transformation, which we hope will be experienced by everyone in the nation-- be they individuals or members of the government or private sectors."

" Single-Sign-On initiative is among the 22 efforts of the smart government, where our highest goal is attaining the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. Our aim for the next stage is connecting the smart services on local and federal basis, and provide unified portal for the customer where ever he is, as the client look inti us as one country, and integrated workplace" Al Mansoori added

" TRA will release a set of brand-new initiatives that falls in line with the transition to smart government under TRA's existing strategic plan in accordance with the smart transformation requirements to assist in government services and guarantee customers' happiness all throughout their engagement with the government. The UAE has actually strived to be one of the most advanced countries in terms of changing to smart government all over the world," he concluded.

The service will initially make it possible for consumers to negotiate with 4 government companies, particularly the Ministry of Human Resources and Emiratisation, TRA, Sheikh Zayed Housing Programme, Emirates Post Group. All the remaining 42 federal entities will be linked to the application within one year after the launch. Consumers can customize their input data by means of the service, which will be immediately reflected in all other government entities connected to the app.

The government entities which are quickly to be linked to SmartPass are Ministry of Climate Change and Environment, Emirates Identity Authority, FEWA, Ministry of Culture and Knowledge Development, Ministry of Infrastructure Development.

Registration

Users can access the application in Arabic or English by registering their info through service kiosks (SmartPass Devices) dispersed in mall and petrol stations. The system will ask users to enter their Emirates ID cards in the gadget and reset their password, which will be sent by SMS to their mobile numbers, in addition to fingerprint verification. Later on, consumers can register their information and start their Single Sign-On session.

The registration and utilizing the service is personal, it offers federal authentication and get in touch with Single-Sign-On existing systems in Dubai and Abu Dhabi. In addition of connecting with services providers in the government entities, along with assist in providing the service through various channels such as browsing systems, mobiles, and smart recorders.

The application provides four service alternatives when signing in for the first time, depending on consumer requirements and wanted level of privacy. Some other services might require getting in Emirates ID through SmartPass devices while others would require a personal fingerprint and Emirates ID according to the service terms of the concerned government entity to further safeguard the consumer's information.

Emiratis and UAE locals will gain from this application as it eliminates individual sees to government offices and allows several deals with different federal government entities through a single sign-on. There will be 300 kiosks (SmartPass Devices) by end of 2016 prepared to be dispersed in shopping center and readily available at any time, which the TRA prepares to eventually increase up to 900 to help clients gain access to services safely and quickly.

For government entities, the service will supply them with trustworthy client information and allow them to confidently provide their services as detailed details are confirmed by the offered ID.

The TRA likewise prepares to release the app for visitors who do not have Emirates IDs who can transact through their mobile numbers and be able to access services in entertainment and shopping mall, along with in other efforts and services that will increase their convenience and happiness while in the country.

TRA calls on all citizens and visitors to register for the new SmartPass service in order to benefit from its useful features.

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