QualityKiosk Partners with United Arab Bank to Establish Enterprise Testing Center of Excellence
QualityKiosk Technologies has been appointed as the managed service partner for United Arab Bank (UAB) to establish and operate the bank's enterprise-wide Testing Center of Excellence (TCoE), supporting its digital transformation strategy through AI-driven, automation-first quality engineering.
The partnership aims to strengthen UAB's enterprise quality engineering capabilities while enhancing customer experience, operational resilience, and regulatory compliance across its digital banking ecosystem.
Supporting UAB's Digital Transformation
The new Testing Center of Excellence will provide a centralized framework for quality engineering, enabling UAB to standardize testing practices, accelerate technology delivery, improve governance, and deliver more secure and seamless digital banking services.
The initiative forms part of the bank's broader strategy to modernize its technology infrastructure and strengthen the reliability of its digital platforms.
Automation-First Quality Engineering
The TCoE will operate using an automation-first quality engineering framework, supported by structured governance, standardized processes, and outcome-based delivery models.
Under the agreement, QualityKiosk will integrate quality engineering throughout the software development lifecycle by implementing continuous testing, intelligent automation, and performance engineering practices.
The approach is designed to improve software quality while reducing delivery timelines and strengthening operational efficiency.
Focus on Customer Experience and Compliance
Maneesh Jhawar, Chief Executive Officer of QualityKiosk Technologies, said the partnership reflects UAB's commitment to delivering consistent, high-quality digital banking services.
He noted that QualityKiosk's automation-first quality engineering approach will help accelerate technology delivery, strengthen regulatory compliance, and provide customers with reliable digital banking experiences at scale.
Strengthening Enterprise Capabilities
S. V. Padmanabhan, Chief Information Officer of United Arab Bank, said the partnership marks the next phase of the bank's digital transformation journey.
He said the centralized Testing Center of Excellence will strengthen enterprise quality engineering capabilities while supporting innovation, improving customer experience, enhancing operational resilience, and reinforcing governance throughout the bank's digital ecosystem.
Building a Future-Ready Operating Model
Dr. Abdulla Altaee, Chief Operating Officer of United Arab Bank, said the Testing Center of Excellence represents an important step toward creating a more agile and scalable operating model.
He added that the initiative will improve consistency, strengthen quality governance, enhance operational efficiency, and provide a solid foundation for continued innovation as the bank expands its digital services.
Enhancing Digital Banking Performance
The new Testing Center of Excellence is expected to deliver several benefits, including:
- Improved application quality across digital banking channels
- Faster technology delivery
- Greater operational efficiency
- Optimized testing processes
- Enhanced regulatory compliance
- Scalable quality governance aligned with future business growth
The partnership further strengthens QualityKiosk's position as a provider of AI-driven, automation-first quality engineering solutions for the global banking, financial services and insurance (BFSI) sector, while supporting United Arab Bank's goal of delivering secure, resilient and seamless digital banking experiences.
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