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DEWA Wins Three Categories in Hamdan bin Mohammed Award for Smart Government

Dubai, UAE, 19 December 2016: Dubai Electricity and Water Authority (DEWA) has won in three categories in the Hamdan bin Mohammed Award for Smart Government 2016. The winners were introduced by HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Royal prince of Dubai and Chairman of the Executive Council of Dubai, on his Twitter account. DEWA won the most effective Brand-new Federal government Solution category for its Green charger effort, Best Mobile government Service category for its smart app, and the Best Website category group for DEWA's site.

HE Saeed Mohammed Al Tayer, MD & CEO of DEWA, was pleased with the results.

"We appreciate the efforts of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Royal prince of Dubai, Chairman of the Executive Council of Dubai, who sustains government organisations to execute smart initiatives. This has added to Dubai being a role model for giving excellent solutions that satisfy the needs of modern life to accomplish the joy of customers and culture in its entirety, while making sure sustainability of results. We are proud to have actually won in 3 classifications of the Hamdan bin Mohammed Award for Smart government. This adds to our lineup of achievements in these prominent honors," claimed Al Tayer.

"DEWA adopts a strategy to sustain the Smart Dubai initiative, introduced by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to change Dubai right into the smartest city worldwide. DEWA is completely prepared to achieve this vision with numerous smart campaigns, programmes, and services that serve all society. DEWA's winning in the categories of Ideal New Government Service, Finest Mobile Government Solution, and Finest Site, highlights its commitment to enhance government solutions. At DEWA, we intend making our smart services and initiatives a lifestyle for all our customers to earn their lives much easier and make them happier. We strive to foster the global leading position of Dubai by continually developing our smart solutions and applications. This supports our dedication to combine the position of Dubai in the digital world as a smart city," included Al Tayer.

DEWA launched the Green Charger campaign to develop the framework and billing terminals for electric vehicles to urge participants of society to utilize environmentally-friendly cars. DEWA has actually set up 100 charging stations across the Emirate in the very first stage of the effort. With the Green Battery charger effort, DEWA sustains Dubai in its initiatives to protect the environment and change right into a green economy.

DEWA's smart app provides its customers with an unified and seamless experience. The app is both effective and presents a new and innovative method of showing the services by giving a solitary integrated bundle that provides all the solutions and attributes that the individual needs on the homepage. These included viewing and paying costs, and graphs to examine and contrast their use. The upgraded application offers customers the option to include other accounts to their main account, so that they can take care of greater than one account at the very same time. They can add photos for each account to identify them rather than memorizing account numbers.

DEWA's site provides incorporated services that satisfy the requirements of everyday life. This consists of browsing the website, requesting the services, and finishing the purchases. The website supplies unique solutions for each group of consumer. The services are categorised inning accordance with the demands of each classification to make it less complicated and much faster for customers to complete their transactions. This was done based upon a thorough research of the requirements of each group to enhance their experience and boost quality of solution. The website is compatible with all smart devices and phones. DEWA has made consumer experience a top priority when overhauling its internet site. DEWA is dedicated to improving its services to satisfy the requirements of its customers and make them happier.

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