Business

Wio Bank PJSC has reported a robust financial performance for FY2025, with total revenue reaching AED 1.24 billion, marking a 55% year-on-year increase, alongside a net profit of AED 622 million, up 57% compared to 2024.

In its third full year of operations, the digital bank continued to gain strong traction among customers, with total assets rising to AED 61 billion, a 64% increase, while customer deposits surged to AED 57 billion, reflecting growing trust and adoption across the UAE.

Customer Growth and Market Leadership

Wio saw significant expansion in both business and personal banking segments. More than 120,000 businesses now rely on Wio as their primary banking partner, supported by a growing suite of credit solutions, supply chain finance, and digital tools.

On the retail side, over 270,000 individuals have chosen Wio as their primary bank. The launch of Wio Family, a digital platform designed for household financial management, gained rapid adoption, with over 10,000 families joining within its first three months.

The bank also recorded industry-leading customer satisfaction, achieving a Net Promoter Score (NPS) of 75 for Wio Business and 76 for Wio Personal, the highest across the UAE banking sector.

Strong Backing and Financial Resilience

Wio’s growth is supported by a strong shareholder base, including ADQ, Alpha Dhabi, e&, and First Abu Dhabi Bank. The bank’s solid balance sheet and profitability position it well to sustain long-term growth and innovation.

Mansour AlMulla, Chairman of the Board, said the results highlight Wio’s commitment to supporting the UAE’s digital economy and meeting the evolving financial needs of individuals and businesses.

Innovation and Digital Expansion

In 2025, Wio expanded its digital capabilities, particularly in business banking. Its fully digital supply chain finance platform alone delivered more than AED 1 billion in financing, improving access to capital for businesses.

The bank also strengthened its operational efficiency and governance frameworks, enhancing customer service and ensuring secure scalability as it grows.

Jayesh Patel, CEO of Wio Bank, noted that the bank has quickly established itself as one of the most profitable and trusted digital banks in the region, driven by a customer-centric and digital-first approach.

Strategic Focus for 2026

Looking ahead, Wio plans to build on its momentum through several key initiatives:

1. Islamic Banking Proposition: Development of a Shariah-compliant digital banking platform, subject to regulatory approval.

2. Sector-Focused Business Solutions: Expansion into industries such as healthcare, education, food and beverage, trade, and digital businesses.

3. Enhanced Wio Family Platform: Introduction of tools supporting long-term financial goals like education, housing, and retirement.

4. AI-Driven Banking: Scaling artificial intelligence capabilities to deliver personalized financial insights and experiences, while maintaining strong governance and data security.

Prakash Sunkara, Chief Financial Officer, emphasized that Wio’s performance reflects a disciplined and scalable business model, positioning it as a mainstream player in the UAE banking sector within just three years.

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