Vocalcom extends free three-month membership offer for Cloud Contact Centre solution

Vocalcom, a leading contact centre and cloud solutions company, has actually announced the extension of its extremely attractive complimentary three-month subscription for its Cloud Contact Centre to December 2015. The extended offer is credited to the frustrating reaction received by the business throughout their participation at this year's edition of GITEX Technology Week. Top businesses and personalities have actually currently signed for the offer-- driving in cost savings of as much as AED 30,000.

Vocalcom's Cloud Contact Centre option is an all-in-one software product that is extremely safe and secure, scalable and user friendly. This interesting brand-new solution permits users to effectively manage all employ one place-- phone, web, email, text or social media. This new solution supplies sales representatives with the included benefit of having the ability to enhance sales and supply quick customer assistance and support. Other features for the Cloud Contact Centre software include skills-based routing, prioritized calls and automatic screen pop. The solution offers a Virtual Hold function, which minimizes hold time and smoothens call spikes.

"The strong response and reception that we got during GITEX has prompted us to extend our totally free three-month subscription offer for our Cloud Contact Centre solutions. With the UAE business segments continuing efforts towards automation and clever sustainability, our cloud Contact Centre Solution has actually been developed to drive in a boost in productivity and improved performances-- increasing the capacity of contact centres with its pure flexibility, exceptional performance and responsiveness," concluded Ali Kassab, Executive Vice President for Corporate Growth-- Middle East, Africa and APAC, Vocalcom.