e& Launches Monitoring-as-a-Service to Enhance UAE Businesses’ Operational Visibility and Resilience
e& has unveiled its Monitoring-as-a-Service (MaaS), a cutting-edge solution designed to transform infrastructure monitoring for businesses in the UAE. By delivering advanced operational visibility and proactive management capabilities, the service aims to help organisations maintain seamless operations and exercise greater control over their network environments.
Hamad AlMarzooqi, Senior Vice President of Presales & Business Operations, e& UAE, highlighted the company’s strategic commitment to innovation in managed services.
“e& has taken deliberate steps to build the capabilities required to lead the Managed Services space in the UAE. We have made substantial investments in both talent and technology to develop a robust portfolio of services across multiple domains, including the rapidly expanding Monitoring-as-a-Service. Our commitment remains clear: to provide intelligent, future-ready solutions that evolve in step with our customers’ needs,” he said.
Comprehensive and Proactive Infrastructure Monitoring
The new MaaS offering provides complete observability across infrastructure environments, enabling businesses to detect and resolve issues before they escalate. Managed end-to-end by e&’s specialised technical teams, the solution offers real-time infrastructure health monitoring, allowing clients to make data-driven decisions about resource allocation and ensure uninterrupted business operations.
Industry-Specific Flexibility
Designed to meet the diverse needs of UAE industries, MaaS adopts a modular and flexible framework. Through strategic partnerships, e& tailors its monitoring services to the operational requirements of different sectors, ensuring each organisation receives a comprehensive and relevant solution.
Strengthening Business Continuity and Resilience
By improving infrastructure visibility, reducing operational risk, and enhancing decision-making, e&’s Monitoring-as-a-Service supports businesses in building resilience against disruption. The launch underscores e&’s mission to deliver forward-looking solutions that help enterprises navigate increasing technological complexity with confidence.
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