Government

Dubai Government Workshop (DGW) as of late sorted out a unique basic workshop covering the utilization of the Global Stars Rating Program (7 Stars). Present during the occasion were H.E. Fahad Ahmed Al Raeesi, Deputy CEO of Dubai Government Workshop, joined by the workshop's management and service teams.

The workshop was planned for instructing members about the Global Stars Rating Program, which grades execution dependent on a 'two to seven' star rating system. The workshop likewise looked towards ordering the administrations offered by the DGW- - including the rating done dependent on a significant and minor system pivot and their connection to the DGW methodology.

H.E. Fahad Ahmed Al Raeesi, Deputy Executive Director, DGW, stated, "The uncommon initial workshop was pointed towards helping our representatives be increasingly familiar with the Global Star Rating Program. It likewise shows our dedication and support for the mandates of H.H. Sheik Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai in improving the quality of life in society, through the services it gives, and trusting in the significance of combining the idea of expert duty and tireless work to propel the government service sector with world-class principles, in continuation of the Dubai Government's way to deal with fortifying the government service organization part to serve the goals of the general population and increment their bliss. "

Al Raeesi included, "DGW is going the additional mile to meet and even surpass client prerequisites by giving an assorted arrangement of world class maintenance services for Dubai government's fleet of vehicles- - falling in accordance with our duty to help accomplish the objectives and targets of our key arrangement for 2019 - 2023. Have confidence that we will remain completely dedicated towards assuming a lead job for the network by propelling a progression of inventive activities and explicit projects planned for accomplishing individuals' joy and society welfare."

During the workshop, members were advised on basic parts of the Global Stars Rating Program, including its qualification criteria, service delivery channels, customer happiness centers, call focuses, website, smart applications and appraisal of client experience by estimating their fulfillment from need administrations gave through different service channels.

The DGW as a rule distinguishes its priority services dependent on the level of administration significant to its crucial an open foundation worried about the maintenance and servicing of the government's fleet of cars, the significance of service from the client's point of view just as from an operational viewpoint and as far as pledge to fairness in serving every single social gathering, for example, administrations coordinated to explicit and significant gatherings including however not restricted to individuals of assurance, older just as youth, to guarantee correspondence for all in getting to excellent services.

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