Samsung announces support for UAE customers affected by recent rainstorm

Technology

Samsung announces support for UAE customers affected by recent rainstorm

Samsung offers complimentary health checkups on all affected Samsung products as well as discount options

In response to the recent rainstorm that swept through various parts of the UAE, Samsung Gulf Electronics has announced a comprehensive support plan for its customers. The initiative aims to assist those whose Samsung products were impacted by the adverse weather conditions.

The company's support plan includes complimentary health checkups for all affected Samsung products, along with discount options on new purchases to ease the burden on customers.

Key Features of the Support Plan:

Complimentary Health Checkups: Home Appliances and TV customers can register online on a dedicated page to schedule free, in-home health checkups for their affected products. Samsung's authorized technicians will visit customers' homes to assess the condition of appliances and TVs, providing expert advice and support.
Mobile Owners: Galaxy mobile owners can visit their nearest authorized Samsung service partner for a complimentary health checkup. Additionally, potential buyers can avail discount vouchers when purchasing new Galaxy devices.
Discounts and Trade-in Options: Samsung will offer additional discounts for customers opting to purchase new products instead of opting for repair if needed. The company's attractive trade-in options will also be applicable, allowing customers to upgrade their devices while benefiting from the value of their existing products, regardless of their condition.

Statement from Kiran Tewari, Director and Head of Customer Service Group at Samsung Gulf Electronics:

"At Samsung, our customers are our top priority. We understand the inconvenience caused by natural calamities and want to ensure our customers receive the support they need during this challenging time. Our free health checkup initiative and additional support options aim to alleviate any concerns and provide a seamless experience across our product lines for those affected."

Customers are encouraged to take advantage of this opportunity to have their affected Samsung products assessed by authorized professionals. For more information and to register for the free health checkup, individuals can visit Samsung's dedicated webpage or contact their nearest authorized service partner.