Integrated Package of Smart Services from Government and Semi-Governmental Entities Showcased by Ras Al Khaimah

Technology

Integrated Package of Smart Services from Government and Semi-Governmental Entities Showcased by Ras Al Khaimah

Ras Al Khaimah Government Media Office (RAKGMO) has showcased an integrated package of smart services provided with the aid of government and semi-government entities in the Emirate, in sectors such as health, business and economy, to motivate the use of smart and electronic channels for clients to carry out their government transactions.

These efforts are organized in collaboration with government and semi-government entities from Ras Al Khaimah, and are in line with authorities directives in the Emirate and the wider UAE to provide high-quality and efficient smart services that can be used remotely to make sure the publics health and security throughout this difficult period.

The efforts introduce customers to the whole bundle of services provided by collaborating entities and will see complete digital content published on these entities social media accounts to offer in-depth data about every entitys services. They form part of nationwide efforts to retain public health and curb the spread of coronavirus (Covid-19) by encouraging people to remain home, practice social distancing and avert going out besides for essentials.

There are at present about 420 smart and e-services provided by government and semi-government entities in Ras Al Khaimah. More than 300,000people gain from Ras Al Khaimah Governments ambition to develop the Emirates competitiveness and quality of life for its people.

This displays RAK Governments dedication to promoting the Emirate, which makes use of an integrated digital work platform that comprises 27 systems for resolving client applications and 10 security and monitoring systems.

RAKGMOs Director General,H.E. Heba Fatani, said: These efforts align with the directives of His Highness Sheikh Saud bin Saqr Al Qasimi, UAE Supreme Council Member and Ruler of Ras Al Khaimah, who called for the provision of solutions to make sure the health and security of the Emirates community, as well as business continuity for individuals and corporations.

Ras Al Khaimah Government Media Office will proceed to coordinate with all its companions in the Emirate to raise peoples awareness of the processes and solutions that enable them to carry out fundamental services remotely, which, in turn, allows them to better comply with national efforts to curb the spread of Covid-19, Fatani added.

H.E. Eng. Ahmed bin Saeed Al Sayyah, General Manager of Ras Al Khaimah Electronic Government Authority (EGA) said: The Emirate of Ras Al Khaimah provides an integrated digital network to cater to the wants of community members and retain business continuity. Our ICT sector has the essential infrastructure to meet customers desires at all times.

The mRAK application provides 88 smart services from entities such as RAK Public Prosecution Department, RAK Courts, RAK Municipality, Public Service Department, Environment Protection & Development Authority and Customs Department. It additionally enables users to make payments for more than 450 government services, Al Sayyah added. The app is a milestone in the EGAs smart transformation, enabling the Authority to support Ras Al Khaimahs Vision 2030.

The application consists of a business and employment page for those wishing to work in the Emirate and for businesspeople wishing to invest, in cooperation with Ras Al Khaimah Economic Zone (RAKEZ), Al Sayyah explained. Additionally, and in collaboration with RAKs Department of Human Resources, the app enables users to browse and apply for government jobs. Finally, in collaboration with the Federal Authority for Identity and Citizenship, the app provides data about visas and official documents in the UAE.

Ras Al Khaimahs sweeping smart transformation has performed a substantial function in bettering the Emirates position as a leading destination to live, work and invests. It has additionally helped achieve the strategic dreams of improving government efficiency via promoting creativity and innovation.