Dubai Now app receives encouraging response from public during UAE Innovation Week
Dubai Smart Government (DSG) has actually received a really encouraging reaction from the public throughout UAE Innovation Week especially for its Dubai Now app, which was recently gone for Gitex 2015. The app is being demonstrated to the basic public at DSG's unique stand at Mirdif City Centre during UAE Innovation Week.
Dubai Now is the very first Dubai government app that was co-created by clients at DSG's Customer Experience (CX) Lab, making it easy to use and comprehensive as it integrates most utilized services of 22 federal government entities up until now, in one app. The app for Apple and Android phones enables consumers to login with pre-existing accounts of mPay or MyID and arranges services around classifications and sub-categories that were decided by users at the CX Lab. These categories include payments and expenses; real estate; public transportation; security and justice; health; driving; visas; instructional services; Islamic services; company; and civil services.
H.E. Ahmad Bin Humaidan, DSG Director General, said: "Our launch of this unified hub and mobile phone channel, Dubai Now, comes as part of the steps taken by DSG in application of the initiatives of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, for shifting to smart government and make sure that Dubai is smartest city worldwide. It likewise is available in reaction to the directives of His Highness Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, for offering a single interface and one log-in to make clients happier and more comfy.".
Bin Humaidan added: "The wise individual dashboard is like an individual assistant that develops diary and alert services to advise you to carry out needed deals. These are for services supplied by numerous entities from one location and with an innovative and easy manners. This underlines our dedication to keep innovating for the joy of clients in line with the leadership's orientations and DSG's technique, which looks for to ease the lives of people and allow them to access services conveniently. We are a connected and collective federal government that works with our partnering government and private entities to fulfill the needs of our clients. We are delighted to see that this app has received a great response from the public which shows that our methodology through the CX Lab was precise, revealing that we are on the right track to show the government of the future.".
Dubai Now app consists of a wise individual dashboard that can be customized to reveal or get rid of services and get reminders to renew expiring licenses or pay bills. Essential and most made use of services are consisted of such as: paying traffic fines, Salik, Nol, Etisalat, Du, DEWA, some of Dubai Municipality and Dubai Customs services, contributing to Al Jalila Foundation and Dubai Cares. Other services include: getting air travel information, booking taxis, accessing health services, nearest pharmacies, getting visa services, religious services, RERA & trade license and business activities, accessing emergency situation and business services, public services such as weather reports and postal services and academic services are also consisted of. The app works well with Apple Watch with additional development likely as smartwatches gain in popularity.
