Smartworld awarded ISO 9001:2015 for Quality Management Systems

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Smartworld awarded ISO 9001:2015 for Quality Management Systems

Smartworld, an Etisalat and Dubai South company, has actually been granted the prestigious ISO 9001:2015 accreditation for Quality Management Systems, reflecting the business's strong dedication to constantly work toward delivering the best quality services to its customers throughout the United Arab Emirates (UAE).

Created to be quickly integrated with other management systems and help organizations perform in new ways according to changing consumer expectations, the ISO 9001:2015 has actually been introduced recently and Smartworld is among the first organizations to be awarded the certification from DNV GL, a leading international certification agency.

Abdulqader Obaid Ali, Chief Executive Officer (CEO), Smartworld, said: "Constant development and upgradation are required to provide high quality services and satisfy the constantly evolving requirements of clients in present day business situation. Smartworld is strongly dedicated to providing the optimal quality of services to customers and remaining ahead when it comes to fulfilling the changing requirements with time.

According to a report by Centre for Economics and Business Research, implementing quality management standards has actually revealed more than 37 percent efficiency growth in the UK.

Companies that applied quality management standards, according to studies, have actually revealed optimization of compliance with regulations, higher innovation as well as improvement in supply chain.

Smartworld achieved its very first accreditation for ISO 9001 (Quality Management System) in 2009, following which it remained to upgrade its certification ISO 9001:2008 to ISO 9001:2015, in its undertakings towards continuous enhancement and upgradation.

The earlier versions of ISO 9001 were more authoritative, with many requirements for documented procedures and records. Smartworld has actually now gone a step even more, and ISO 9001:2015 is even less prescriptive than its predecessor, focusing instead on performance. The company accomplished this by combining the process approach with risk-based thinking, and employing the Plan-Do-Check-Act cycle at all levels.

Continuing its journey to excellence, Smartworld is now targeting to include another credit to its quality by getting certified with OHSAS 18001 (Health and Safety) which will assist Smartworld and its tasks and services in a much more secured and organized way.