Business

DHL Express Saudi Arabia Customer Service Development Manager Reema Al Sadlan is the initial Saudi woman to win the Gold Stevie Award for Women in Business.

"We are immensely proud of Reema winning this prestigious award, which brings great honour to DHL Express Saudi Arabia and shows the success of our dedication to ladies's empowerment," stated Faysal Elhajjami, Saudi Arabia Nation General Manager. "Reema is the only Saudi lady to have actually won the Gold Stevie Award for women in Business this year and she is climbing up the rankings in DHL Express Saudi Arabia."

Expressing her joy at winning the award, Reema said "I give thanks to DHL for the wonderful possibility they have provided me and giving the platform to obtain to where
I am currently, and I also give thanks to all my coworkers for their aid and support."

Reema Al Sadlan was born in Saudi Arabia and graduated from King Faisal University in 2008. Following her graduation she joined DHL Express in 2009 as a Consumer Query Expert. After two effective years in the duty she later moved on to the function of Tracing Consultant for one year and was later promoted to the function of Key Accounts Executive, in which she served for 2 years.

In 2015, Reema was advertised yet again to the role of Customer care Training & Development Manager, additionally ending up being the initial women facilitator of DHL's. Qualified International Expert program, adhered to by her successful purchase of the Certified Master Facilitator, before going on to become a 'Train the. Facilitator' in the Middle East.

This year Reema spearheaded 2 efforts which eventually led her to winning the Gold Stevie Award. First was the Analysis Center project, which is a comprehensive analysis technique that enables new candidates at DHL an possibility to demonstrate their abilities in a variety of different circumstances. The Assessment Center effort was fully made and developed by Reema and will be embraced and executed by other DHL countries in Middle East.

The second initiative English for Everyone is designed to improve the English abilities of DHL employees in the client service division in a simple means and within functioning hours. The implementation of this project is extraordinary in Saudi Arabia, as it has proficient DHL volunteers train their coworkers, passing on very useful knowledge and skills in a language that is much in demand by international customers in the Kingdom.

Stevie Award winners are chosen by the average scores of greater than 170 professionals worldwide on 5 specialized courts. Their scores established the Gold, Silver and Bronze Stevie Award positionings of the finalists. The outcomes were announced at the 14th yearly honors supper on Friday, November 17th in New York City.

Considered as a company of selection supplying appealing career possibilities for males and females and with a dedication to achieving Saudization targets, DHL. Express Saudi Arabia is dedicated to creating the local economic climate and society by encouraging women in the job place, allowing them to presume responsibilities that are in line with their individual talents which will certainly give them with the experience necessary to rise the corporate hierarchy.

DHL Express operates a large call center in the Eastern Province with both male and female customer support representatives. There are 60 female representatives that work together in a dedicated facility separate from their male equivalents. DHL currently has a women visibility in every function in the company, from procedures to sales and HR.

• Tags
• #Business
• #Magazine
• #Lifestyle