OMODA & JAECOO Partners with IMC to Enhance Roadside Assistance in the UAE

Business

OMODA & JAECOO Partners with IMC to Enhance Roadside Assistance in the UAE

OMODA & JAECOO, a leading next-generation mobility brand, has announced a strategic partnership with the International Motoring Club (IMC) to introduce an advanced roadside assistance program across the UAE. This collaboration aims to provide 24/7 support, AI-powered solutions, and premium customer care, ensuring a seamless and enhanced ownership experience.

The newly launched roadside assistance program is designed to offer immediate support in case of vehicle breakdowns, flat tires, battery failures, and fuel shortages. Customers will benefit from a responsive service network that guarantees timely assistance. Additionally, VIP customers will receive concierge-level services, including priority roadside assistance and a pick-and-drop service for maintenance needs.

OMODA & JAECOO integrates smart technology into its roadside assistance system, allowing customers to request services via a dedicated mobile app. This feature provides real-time tracking, estimated arrival times, and service updates, enhancing transparency and efficiency.

Shawn Xu, CEO of OMODA & JAECOO Automobile International, emphasized the company’s commitment to innovation, stating, “At OMODA & JAECOO, we aim to redefine the mobility experience through intelligent solutions. By integrating AI-driven roadside assistance with real-time tracking and digital support, we are setting a new benchmark for customer service in the UAE.”

Vince Joe, Executive Director of IMC, highlighted the partnership’s transformative impact, saying, “This collaboration marks a significant step in automotive assistance. Through AI-powered technology and seamless digital integration, IMC is enhancing the ownership experience for OMODA & JAECOO drivers, ensuring reliability, efficiency, and peace of mind on the road.”

With AI-driven fleet tracking and digital CRM solutions, the partnership guarantees faster response times, service transparency, and real-time service monitoring. This innovative approach transforms traditional roadside assistance into a proactive, high-efficiency mobility solution tailored to modern drivers.

This initiative aligns with OMODA & JAECOO’s expanding customer support network, which includes key partners such as Autorun in Dubai, MAHY Khoory Automotive in Abu Dhabi, and Galadari Automobiles in Sharjah and the Northern Emirates.