• Jul 01, 2024
• 202
• 20

Betser Life Pvt Ltd., a pioneering Indian startup providing healthcare services through the aggregator platform betsercare.com, has partnered with Xverse, a distinguished CX Management advisory firm based in the UK, to revolutionize healthcare experiences with a focus on customer-centricity.The signing ceremony, held on June 29, 2024, at the prestigious The Palm Jumeirah, signifies the beginning of an exciting endeavor aimed at integrating customer experience practices within the healthcare industry. . Betser Life and Xverse are committed to fostering an environment where innovation and patient-focused solutions thrive.

"We are thrilled to announce our partnership with Xverse," said Jean John, Co-Founder & Managing Director at Betser. "Together, we aim to redefine healthcare standards by placing customers at the heart of everything we do. This collaboration signifies our shared commitment to continuous improvement and innovation in healthcare delivery." Xverse brings extensive expertise in CX Management, offering strategic insights and advisory services that align perfectly with Betser‘s mission to improve user outcomes and satisfaction. By combining strengths, Betser and XVerse are set to establish new benchmarks in customer-centric healthcare innovations. "This partnership represents a significant milestone for us," said Praveen Bangera, Founder & Director at Xverse. "

 "We look forward to leveraging our strategic advisory capabilities to support Betser in its journey towards delivering exceptional user experiences. Together, we will explore new avenues to optimize healthcare operations and drive positive outcomes for all stakeholders."

"At Betser, customer experience is not just a buzzword; it's ingrained in our operating model. We are dedicated to implementing CX strategies that prioritize user needs and preferences, ensuring seamless interactions and personalized experiences," said Biji Tharakan Thomas, Co-Founder and CEO of Betser Life.

As Betser partners with Xverse, the focus remains on humility, passion, and a steadfast commitment to advancing healthcare through meaningful collaborations and innovative solutions. The journey ahead promises continuous evolution and exploration, ensuring that every step taken enhances the lives of patients and enriches the healthcare ecosystem.