Technology

Avaya, the recognized innovator and leading global provider of solutions for customer and team engagement, is a sponsor and key participant of IoTX, the Internet of Things conference and exhibition at the Dubai World Trade Centre on 8th and 9th of June 2015. The technology firm will use the event platform to showcase breakthrough connectivity solutions that are geared towards enabling a more sustainable society, and which can be implemented by public and private sector entities alike to empower users with improved experiences, while reducing environmental impact.

Visitors to IoTX will experience Avayas vision for the endless possibilities of Smart applications, all of which can be customized to suit any sector or industrys specific requirements. Solutions can be quickly and easily incorporated into operations, too, given the flexibility and ease-of-use of Avayas systems, leveraging the Internet of Things (IoT) and smart foundations.

Today, innovative private and public sector players are leveraging the latest smart technologies to build working environments that are not only IoT- and Smart-ready, but that are also robust contributors to a green and environmentally sustainable workspace and lifestyle.

According to Avaya, the pillars of creating a Smart Environment of the future include the Smart City, the Internet of Things, the Smart Enterprise and an environmentally-conscious approach to the integration of all these.

At the exhibition, Avaya is demonstrating a number of solutions that have already been implemented by customers as well as those in conceptual and development stages. Together with Mashreq, one of the UAEs leading financial institutions, Avaya is demonstrating the VTM (video teller machine), a video-enabled customer engagement kiosk that is previously implemented in Dubai. Avaya is also showcasing the healthcare environment extended by the Habib Medical Group beyond the walls of their hospital. Mobile medical personnel equipped with Google Glass can stream live video feeds to the emergency room so that specialists can evaluate the patient condition and prepare the response by the time the ambulance arrives at the hospital.

Through Avayas smart engagement solutions, trailblazers such as Mashreq and Habib Medical Group are able to leverage the latest IoT breakthroughs to contribute to superior levels of sustainability; Mashreqs VTM contributes to reduced carbon emissions by offering videoconferencing kiosks to customers and decrease the need to commute to branches, while Habib Medical Groups wide-area solution uses multimedia to reduce bureaucracy and paper-trails.

Aligning with Dubais vision of Smart services, Avaya will demonstrate IoT and Smart City concepts that use geolocation-based smart services, which enable public safety officials to engage more quickly and directly with members of the public. Visitors to the event can see a public safety initiative that will see emergency response being initiated before the response teams can arrive at the scene. In the event of a medical emergency, emergency services can send a video detailing the immediate action to the caller, irrespective of operating system, presence of a particular app, or service provider.

By leveraging the IoT and smart foundation, Avaya is able to deliver smart learning solutions that enhance the educational experience for students and educators alike such as through IoT-enabled beacons, which limit the use of applications such as social media or private messaging on students devices during lectures. Beacons are small-form, Wi-Fi or Bluetooth connected devices that can transmit messages to or prompt action in connected devices. This is a first of its kind innovation in the region, and can be integrated quickly and easily due to network agility

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