Business
Samsung introduces 3-year warranty on select home appliances, guaranteeing long-lasting performance and peace of mind
The program offers an additional 2-year warranty on top of the existing 1-year manufacturer warranty for select Samsung home appliances
Samsung Gulf Electronics has unveiled an extended warranty program for its Gulf customers, offering an additional 2-year warranty on select Samsung home appliances, in addition to the existing 1-year manufacturer warranty.
This initiative underscores Samsung's commitment to customer satisfaction and confidence in the durability of its home appliances. The extended coverage provides customers with an extra two years of assurance, ensuring optimal performance and peace of mind in using their appliances.
The extended warranty applies to Samsung's cutting-edge products, including the interactive Family Hub refrigerator, the personalized Bespoke washer and dryer, and the robust Jet Cordless Vacuum Cleaner Series. These innovative appliances leverage advanced AI technology to streamline household tasks and enhance user experience, combining convenience with reliability.
To avail of the extended warranty, customers who have purchased eligible Samsung home appliances need to register their products post-purchase, providing their personal details and the product serial number.
Burcin Arabul, Director of the Home Appliances Division at Samsung Gulf Electronics, expressed, "At Samsung, we are committed to delivering the highest quality products and services to our customers. The introduction of our 3-year warranty program in the GCC region reflects our confidence in the durability and reliability of our home appliances. We strive to offer our customers complete peace of mind when they choose Samsung for their household needs."
The 3-year warranty program further solidifies Samsung's dedication to quality and durability. Last year, Samsung set a milestone by becoming the first electronic brand to provide a 20-year warranty on Digital Inverter Technology (DIT) compressors and motors in refrigerators, washing machines, and dryers, doubling the previous 10-year guarantee on DIT products.