Monitoring feedback and comments from medical professionals plays key role in efforts to improve services of the Ministry of Health and Prevention, says H.E. Dr. Amin Al Amiri
His Excellency (H.E.) Dr. Amin Hussein Al Amiri, Assistant Undersecretary for Public Policy and Licensing of the Ministry of Health & Prevention, recently held a meeting with select customers and employees at the Ministrys offices in Dubai as part of its Ya Marhaba Bkom initiative, which aims to ensure that all administrative services are conducted in accordance with set international standards on quality, efficiency and transparencyplaying a key role in the Ministrys continuing efforts to increase its customer satisfaction rates and maintain the happiness of UAE people.
The MOHAP Undersecretary shared that the meeting demonstrates the Ministry's move to implement the happiness index initiative for its customers and employees. He added that the 'Ya Marhaba Bkom' project will play an essential role in monitoring the level of satisfaction of both the Ministry's staff and the customers that they serve, which in turn, is expected to result in stronger communication channels and improved interaction. MOHAP has placed strong focus on the wellbeing and development of its employees as it relies on their administrative and scientific capabilities. In line with this, the Ministry has set set major goals and initiatives clearly consistent with the aspirations of the leadership for the advancement of health services in all regions of the country.
During the meeting, Dr. Al Amiri listened to feedback and insight given by some of the country's medical professionals, who have shared their perspectives on timely issues like the UAEs scientific appraisal process, qualification examinations to practice private medicine, ethics of the medical profession and the issuance of medical assessment certifications from other developed countries.
