Ministry of Health and Prevention Undersecretary meets visitors as part of its 100-day initiative
His Excellency (H.E.) Dr. Mohamed Salim Al Olama, Undersecretary of the Ministry of health and Prevention (MOHAP) just recently consulted with select visitors in Dubai as part of the Ministry's 'An Hour with an Official' initiative, which aims to develop a direct communication channel between the Ministry and its clients to obtain their feedback and recommendations on its services and on effective ways to additional accelerate its work procedures.
Undersecretary Al Olama exposed that these routine conferences are also part of the Ministry's '100-day Initiative,' which is in response to a recent instruction released by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, advising all government entities to improve their public work efficiency through the implementation of strategic solutions that can address existing challenges. The solutions should satisfy customer requirements and supply top quality services in accordance with consumer expectations and existing performance indications. These indicators remain in place to monitor review, and establish systems to additional enhance public services according to customers' expectations. The UAE is among the nations that has placed a high premium on quality health services. As part of this venture, the Ministry has developed a system to enhance the self-confidence of its clients.
H.E stressed that happiness is the supreme goal set by the UAE government, which works to enhance the culture of happiness and motivate a favorable lifestyle in the state. He likewise stated that this initiative intends to improve the quality of labor policies and guarantee easy access to it in accordance with worldwide standards while likewise ensuring that administrative services are supplied in accordance with quality, efficiency and transparency standards. The effort likewise looks towards raising the strategic happiness signs for dealers.
During the conference, H.E. listened attentively to visitors' observations and concerns, promising them that the issues would be handled accordingly based on the existing system governing customer support. He asked pertinent departments to remember of the concerns, carry out corrective steps in adherence with existing efficiency indications and send regular reports of accomplishment and enhancement ratios.
