Business

Vonage (Nasdaq: VG), an international business cloud communications leader, returned to Dubai with another evening of Vonage Socials, an extraordinary concept leadership event for local tech and business leaders held this year at the Four Seasons Resort at Jumeirah Beach.

Executives from Vonage and business leaders presently leveraging the Vonage API Platform shared insights on how rising communications technologies are revolutionizing the client experience and transforming the way todays businesses operate. Customer panelists and presenters defined how they are integrating APIs into their present channels and social messaging apps to construct more flexible, intelligent, and personal client connections.

Vonage offers communications technology for video, voice, messaging and verification offerings via the Vonage API Platform, permitting developers to embed contextual, programmable communications into cellular apps, websites and business systems. Leveraging Vonage APIs, businesses can have a good interaction with their clients in actual time, anywhere in the world, via their desired communications channels. The Vonage API Platform makes it convenient for businesses to construct the personalized, instant and intuitive communication experiences that todays clients expect.

Omar Javaid, President of the API Platform Group at Vonage, delivered a keynote presentation highlighting examples of how modern communications technologies are changing todays client experience and will power the way organizations work with clients in the future.

We are excited that some of the most innovative corporations in the Middle East, in banking, retail tech, telehealth, and more, are leveraging Vonage products and offerings to revolutionize the way they connect with customers, Javaid said. There is exceptional potential in this region for digital disruption and bold leadership, and Vonage is proud that our bendy approach to communications empowers digital leaders to serve the developing demands of customers.

Vonage Socials additionally featured panel discussions and presentations, demonstrating how forward-looking corporations in the region are harnessing communications APIs to revolutionize their client connections. Featured Vonage clients included global logistics service company, Aramex; artificial intelligence leader, Arabot; Noon Academy, one of the rapid developing EdTech startups in the Middle East; complete online Arabic content publisher, Mawdoo3.com; and modern multinational telecommunications service provider, Etisalat.

Mohammed Sleeq, Aramex Chief Digital Officer, gave a presentation centered on digital transformation, and how Vonage has provided his company with the tools to harness the power of communications and enhance customer satisfaction. At Aramex, were constantly searching to innovate further. Thats why we are leveraging Vonage Voice APIs to introduce a one of a kind Contact Center Augmentation Experience in 2020 through voice and artificial intelligence, first in UAE and then globally, Sleeq said. Vonages communications solutions have converted the way we do business and how we engage our customers.

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