Business

Canon Middle East, a leading provider of imaging and optical products, recently hosted an exclusive event in Dubai to recognize and celebrate over 100 Managed Printing Services (MPS) customers. The event, titled "Celebrating You," marked a significant milestone as Canon's first of its kind in the UAE, following a successful gathering in Qatar last year. Similar events are planned later this year in Saudi Arabia, underscoring Canon's commitment to strengthening engagements with its prominent MPS customers across the region.

Introduced in the Emirates in 2012, Canon's Managed Print Services (MPS) aims to empower organizations across various sectors, including government, education, banking, healthcare, manufacturing, and retail. The service seamlessly integrates state-of-the-art technologies for print and scan infrastructure management, ensuring efficiency, security, and sustainability. It promotes seamless collaboration between remote and office environments under a unified contract, facilitating efficient workflows anytime, anywhere.

"We deeply value the successful partnerships we have built with our clients in the region," said Shadi Bakhour, B2B Business Unit Director at Canon Middle East. "Canon's managed print services (MPS) empower businesses in the UAE to embrace digital transformation, reduce costs, enhance document management processes, and boost productivity."

Canon's commitment to customer satisfaction is evident through its 100% customer retention rate. Currently servicing over 10,000 machines in the field and replacing around 20,000 devices, Canon underscores its dedication to minimizing power consumption and reducing carbon footprint, contributing to a more sustainable future.

Furthermore, the company is committed to delivering a 50% reduction in lifecycle CO2 emissions per product by 2030 in line with the Paris Agreement. Currently on track to deliver this, Canon has achieved a cumulative 43% reduction since 2008, with a yearly average reduction of 4.1% against a 3% target.

"Our partnership with Canon's managed print services has been pivotal in driving efficiency, cost savings, and sustainability in our resort operations," said Anthony Lynsdale, Vice President, Information Technology, Atlantis Dubai.

Canon's unwavering dedication to innovation is evident through its annual investment of over 8% of global sales in R&D. This commitment propels Canon's B2B solutions to the forefront of technological advancement, equipping businesses with the tools to remain competitive and agile amidst evolving market trends.

"Our collaboration with Canon Emirates has been pivotal in delivering tangible benefits for our business," said Jaleel Rahiman, Director - IT & Prime Digital, Prime Healthcare Group LLC.

"Canon, being one of the top printing service providers regionally and globally, has contributed in upgrading the GEMS printing infrastructure and processes," stated Sahana Hegde, Procurement Category Manager – IT, Gems Education.

"Through our five-step MPS approach – Assess, Design, Implement, Manage, and Improve – we've transcended the conventional vendor-client relationship," concluded Shadi.

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