Technology

Netcracker Technology announced today that Hungarian convergent communications group 4iG has launched a comprehensive transformation program to migrate all retail customers of its subsidiaries, Vodafone Hungary and DIGI, onto Netcracker’s full IT stack. This stack includes Netcracker Digital BSS and Netcracker Digital OSS, integral parts of the flagship Netcracker Digital Platform.

The multi-year initiative aims to unify all operating companies on a single cloud-ready IT infrastructure. This move will enable Vodafone Hungary and DIGI to enhance automation, centralize processes, and improve the overall customer experience by creating an integrated operational framework.

This extensive project will also introduce a far-reaching application development engagement, enabling 4iG’s subsidiaries to support an expanding retail customer base while accommodating a wide range of business requirements and processes. Additionally, 4iG will leverage Netcracker’s extensive managed service offerings to support existing deployments, ensuring high levels of service stability.

A strong Agile culture, reinforced with advanced DevOps automation processes and tools, will facilitate the delivery of new functionalities, operational enhancements, and solution updates, resulting in faster time-to-market.

“Throughout our partnership with Netcracker, we have experienced continuously improving operational stability and development quality,” said Tamás Bányai, CEO at Vodafone Hungary. “As we bring our partners onto our network, this relationship will become even more critical. We look forward to these new projects and additional successes.”

“As 4iG grows its business and customer base, Netcracker is honored to continue its journey as the group’s IT partner of choice,” said Benedetto Spaziani, General Manager at Netcracker. “We are excited to be part of such a critical migration project, including application development, to help 4iG streamline its operations and deliver the best experience for its customers.”

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