Unifonic Expands in Jordan to Support and Scale Regional Digital Transformation Efforts

Unifonic, a leading AI-native sovereign customer engagement platform in the MENA region, has announced the expansion of its operations in the Kingdom of Jordan, reinforcing its commitment to accelerating digital transformation across regulated and mission-critical sectors in the Middle East. The move underscores the company’s confidence in Jordan’s rapidly growing digital economy, strong talent pool, and investor-friendly business environment.

Ahmed Hamdan, CEO of Unifonic, highlighted the strategic importance of the expansion, stating: “Unifonic’s expansion underscores the strength of Jordan’s ecosystem and the country’s digital transformation for companies seeking to grow, innovate, and scale within the region and beyond. Jordan welcomes this partnership and looks forward to working consistently with Unifonic as it continues its growth journey from Saudi Arabia.”

Welcoming the announcement, His Excellency Eng. Sami Smeirat, Minister of Digital Economy and Entrepreneurship of Jordan, commended Unifonic’s exceptional growth trajectory and its contribution to advancing digital transformation across the region. His Excellency emphasized that the expansion aligns with Jordan’s national vision of fostering collaboration between the public and private sectors to attract leading global technology firms and drive sustainable digital innovation.

The Ministry of Digital Economy and Entrepreneurship, through its Jordan Source initiative, supports the growth and expansion of technology-driven companies in the country. This initiative forms part of Jordan’s broader strategy to strengthen its technology ecosystem, attract high-value investments, and promote meaningful partnerships between government institutions and private enterprises.

Unifonic’s platform enables enterprises and government organizations to design intelligent, secure, and compliant customer journeys, positioning it among the most trusted AI-powered engagement platforms in the region. With its expansion in Jordan, Unifonic aims to deepen its collaboration with local partners, contribute to the country’s digital economy, and further scale regional digital transformation efforts.

This strategic growth initiative represents Unifonic’s ongoing mission to empower organizations with cutting-edge communication technologies that drive innovation, customer satisfaction, and long-term value creation across the Middle East.