Telecommunications Regulatory Authority discusses with Etisalat and du the results of annual benchmarking of mobile services & networks quality in UAE
H.E. Hamad Obaid Al Mansoori, Director General of Telecommunications Regulatory Authority (TRA), talked about with H.E. Saleh Abdullah Al Abdooli, CEO of Etisalat Group, and with Osman Sultan, CEO of du, the outcomes of the annual benchmarking of the quality of mobile networks in the UAE. The two current meetings aimed to support common efforts to improve the quality of regional telecommunications services to make sure end-user happiness and place the UAE on the international information and communications technology (ICT) map. Both parties went over the most efficient methods to further enhance services and how such a move could affect the nation's score in Network Readiness Index (NRI).
H.E. Al Mansoori stated: "Amid the favorable outcomes of the current study, we continue to be dedicated to excellence in accordance with the directives and vision of our smart leaders. We see many appealing chances to continually improve our telecommunication services through close coordination between regional operators to guarantee that these services are lined up with our vision to enhance the UAE's global leading position in telecommunications. We will constantly move on to this direction as part of the nationwide efforts to stay up to date with the latest ICT advancements, with an aim of promoting consumer self-confidence, fulfillment and happiness ."
H.E. Al Mansoori emphasized the commitment on strengthening the cooperation between the TRA and Etisalat and du to additional enhance the quality of local mobile phone networks services, attain the Authority's strategic objectives, and implement a regulatory structure that stimulates competition and boosts the quality of provided services.
H.E. added: "The survey's positive outcomes reflect the effectiveness and proper strategies that we have executed. This accomplishment is a strong incentive for us to continue to deal with high spirit based upon sophisticated methodologies designed to maintain the quality of telecoms services, particularly with regard to day-and-night access and reliability. We will continually collaborate with Etisalat and du to improve the regional sector, keep up with the worldwide developments, and achieve global leadership."
In order to guarantee the precision and credibility of the results of the annual benchmarking of the quality of mobile networks services in the UAE, the TRA utilized the most current equipment and tools used by leading institutions and developed countries. Such a capability makes sure verification of the strength of network protection as well as the voice services and information services quality.
