SMB Digital Transformation Boosts Avaya Business across Emerging Markets

Avaya's efficiency in the very first half of 2016 has been boosted by a strong mid-market showing in international growth regions, signing up two-fold growth on the back of a strong push to digital transformation amongst small and medium businesses. A focused solution suite, paired with a strong partner proposition and a streamlined method, has resulted in strong growth in Africa, Middle East, Turkey, Russia & CIS, India and SAARC, and China.

Avaya's partners have mainly guided this outreach, supported by Avaya's special iConnect mid-market program, which enables partners to move from product and price-based offerings to solutions-selling-- business-relevant IT infrastructure with the overlay of a consulting and services layer. The Avaya iConnect program also gives partners access to marketing and technical training and support, allowing them to focus their efforts on consumer delight.

Earlier this year, Avaya presented the very first total, multichannel unified communications and contact center cloud offers targeted at the mid-market. It enables Avaya channel partners to effortlessly evolve midsize companies to the sophisticated abilities required by digital companies. This brings companies more control over expenses, and higher control over the speeds at which they migrate totally to the cloud, and how rapidly they can bring added sites, applications, and capabilities online.

Avaya Midmarket Cloud Solutions is the latest in a series of Avaya programs concentrating on allowing channel partners and midsize companies progress their communications to meet the requirements for today's mobile, digital business. Customers can anticipate simpleness, value for cash, and improved company outcomes from their digital improvement investment.