Update - Dubai Opens Winter Camping Reservations as Al Ruwayyah Expands … Transport - Dubai’s Final World Trade Centre Roundabout Bridge to Open on O… Weather - UAE Temperature Drops to 16.9°C at Ras Al Khaimah’s Merbeh Moun…

Send an Inquiry

Fill in the details below and our team will get back to you.

Government 1 min read 41 views

Serco Middle East's support towards Emiratization evident in 210 UAE Nationals working at its Dubai Metro Team

Serco Middle East (Serco ME) has reported that the company outperformed another achievement in August 2019 as part of its Dubai Metro contract with the number of UAE nationals working for the Dubai Metro Team expanding to 210. Emiratis now occupy 40 distinct roles across the majority of departments and functions and 13 per cent comprise the organizations Dubai Metro workforce following the latest recruitment drive.

Serco ME have built up various career improvement opportunities at all levels in recent years through the introduction of different programs; demonstrating its commitment to support the UAE Governments overarching Emiratization policy in line with the UAE Vision 2021, which has set a clear roadmap for the nation's transition to an information -based economy. This latest declaration is the result of five years worth of hard work from the Business and HR team; who have been working towards achieving this milestone. Furthermore, females comprise 42 per cent of the companys national workforce, with an average service length of 3.4 years and 25 per cent having finished over five years with Dubai Metro.

Phil Malem, CEO, Serco ME, stated: Serco ME intends to guarantee that we fabricate and support a brand that stands apart to UAE Nationals as being an employer of choice. This involves not only a thorough hiring process, yet additionally adequate training, promotion opportunities, and retaining Emirati personnel with Dubai Metro. Our scope of operations is aligned with the vision of the RTA and the UAE Government, and we anticipate understanding our shared ambitions in the coming years.

Alex Rentier, Managing Director of Dubai Metro and Tram, Serco ME, added: The Dubai Metro is a key component of the emirate and we are fully committed to transferring rail knowledge to the local workforce, with the ultimate aim being that the railway is run entirely by Emiratis. We have made significant progress in recent years and this is evident through the introduction of development initiatives including Al Masar, Fursati, Qudrati and Muwazana. Looking ahead, we are excited about the potential of the up and coming generations of UAE Nationals and relish the opportunity to equip them with the skillsets and tools they require to achieve their professional ambitions and contribute to a sustainable future.

Mansoor Al Falasi, Director of RTAs Human Resources and Development lauded the tireless endeavors that Serco applies to make ends meet in regard to the Emiratisation and employ UAE citizens in different roles and positions. The company has consistently been endeavoring to engage UAE nationals and give them great opportunities to grow in this vital field.

We, at RTA, are constantly dedicated to Emiratisation objectives as it is lined up with the UAE Government Vision of structure a focused knowledge based economy, which is an integral part of the National Agenda that is in accordance with the UAE Vision 2021. RTA accordingly aims to achieve this by unlocking the potential of UAE national talents and enabling them to be a driving force of the UAE's economic development, said Al Falasi.

Emiratisation tops all the priorities of the UAE Government now with the serious actions have recently been taken on the way the authorities have been handling the issue and the government is precisely monitoring the process. It is focused on giving job opportunities for UAE citizens, yet additionally captivating them in advanced training courses and programmes to engage them to obtain new skills, knowledge, capability to take on difficulties in their careers and qualify them to be pioneers for the interest of the entire UAE in future, he included.

Some of Serco MEs most prominent initiatives incorporate the Al Masar Program, which was launched in 2017 to target high potential National talent at supervisory level, quicken their improvement and make a network of future leaders; and Fursati, which looks to give work placement opportunities within the organisation to students. Serco plans to deploy the Al Masar Program and other National development initiatives in KSA in the coming years, while the Qudrati and Muwazana Programs target graduates and working mothers respectively.

Related News

More on Government

View all

Comments (0)

Join the conversation

No comments yet. Be the first to share your thoughts!

More News

See all
Business

Alpha Dhabi commits $1 billion to Alpha Wave III AI investment fund

Alpha Dhabi Holding PJSC has signed an agreement to commit $1 billion (approximately AED 3.67 billion) to Alpha Wave III, a global investment fund managed by Alpha Wave Global, as part of its strategy to expand exposure to artificial intelligence and diversify its investment portfolio. The...

Oct 26, 2026 · 1 min
Business

Checkout.com helps PRYPCO increase payment acceptance rates by 20%

Global digital payments provider Checkout.com has partnered with UAE-based financial technology platform PRYPCO to enhance its payment infrastructure, helping increase payment acceptance rates by 20 per cent. The partnership supports faster and more reliable transactions across PRYPCO’s real...

Oct 26, 2026 · 2 min
Business

Emirates Islamic waives Business Banking relationship fees for six months

Emirates Islamic has launched a campaign offering eligible new Business Banking customers a six-month waiver of relationship fees on selected banking packages, as the UAE bank seeks to support businesses and entrepreneurs. The campaign runs until December 31, 2026, and applies to new-to-bank...

Oct 26, 2026 · 1 min
Business

Dar Global Capital Partners explores Dubai-focused real estate fund

Dar Global Capital Partners (DGCP), the alternative asset management arm of London-listed developer Dar Global, is exploring a Dubai-focused real estate fund as part of its international investment strategy spanning the GCC, Europe, the UK and the US. The DIFC-based, Dubai Financial Services...

Oct 26, 2026 · 1 min
Trusted by

Our Associates

Brands and organisations that work with Day of Dubai.

Add Business Card Add Event Add Directory Add Forum