Ras Al Khaimah Municipality and Etihad Water and Electricity Forge Strategic Partnership to Enhance Electronic Services
Ras Al Khaimah Municipality and Etihad Water and Electricity (EtihadWE) have entered into a strategic agreement aimed at enhancing electronic services for customers and businesses across the emirate. The agreement was signed at the Ras Al Khaimah Municipality headquarters and marks a significant step towards streamlining operations and improving service delivery through the development and upgrading of electronic systems via the "Unified Electronic Portal."
This collaboration underscores the commitment of both organizations to fostering sustainable development and improving the efficiency of government services. The Unified Electronic Portal will provide a single, user-friendly platform where users can access a wide range of government services, simplifying procedures and reducing transaction times.
Munther Mohammed bin Shekar, Director-General of Ras Al Khaimah Municipality, highlighted the importance of the agreement, stating, "This partnership reflects our dedication to fostering strong collaborations and leveraging technology to better serve our community. Working with EtihadWE on the Unified Electronic Portal will significantly enhance service delivery and contribute to the overall development of the Emirate."
Engineer Yousif Ahmed Al Ali, CEO of EtihadWE, echoed these sentiments, stating, "We are pleased to collaborate with Ras Al Khaimah Municipality in upgrading and enhancing electronic systems through the 'Unified Electronic Portal'. This represents a strategic step towards improving services, boosting efficiency, and providing a seamless customer experience by streamlining processes and reducing the time and effort needed to complete transactions through a unified, user-friendly platform."
Al Ali added, "This agreement is part of the government’s initiatives resulting from the Zero Government Bureaucracy Programme and aligns with Etihad Water and Electricity’s broader efforts to expand its partnerships across the country. We are committed to implementing ambitious initiatives under the programme and promoting innovation and customer centricity in the service sector."
