Nissan Awards Al Masaood Automobiles for Outstanding Sales and Customer Service

Nissan Middle East awarded Al Masaood Cars for Exemplary performance in Sales and Customer Experience in FY17. The authorized distributor for Nissan was awarded this respected title for enhancing its market share in 2017 and showcasing outstanding client service requirements in the automobile industry.

The award aims to highlight the accomplishments of the company's suppliers, identify sales efforts, outstanding client and aftersales service in addition to the dedication to achieving the highest position in market surveys.

As part of continued efforts to remain leaders, Nissan conducts an annual Affordable Consumer Contentment Study to benchmark sales & service procedures versus competitors in main markets to gauge showroom experience, sales personnel expertise, distribution process, delivery timing and after article shipment solutions. Therefore, Al Masaood Automobiles ranked # 1 in the FY17 study in both sales & service.

Since 1984 to 2018, Al Masaood Automobiles has marketed numerous thousands of Nissans and extra recently have been acclaimed for being the initial representative in the Gulf region to effectively present Nissan's new retail idea at Khalidiya showroom in Abu Dhabi.

During the award event Al Masaood Automobiles were also commended for their experienced and successful leadership that concentrated on modernizing and streamlining operating structures to ensure long-term growth and success, ultimately increasing market share.

Commending the group, Kalyana Sivagnaman, President of Nissan Middle East and Regional Vice-President Africa, Middle East & India Region, said: "For over 30 years, Al Masaood Autos has sustained Nissan in attaining remarkable sales in the UAE. The group's commitment and leadership has actually added mainly to Nissan's exposure in the market. The smooth rollout of Nissan's new retail idea by Al Masaood is a key testament to their commitment towards providing customers a global brand name experience. We are really delighted to be granting Al Masaood Autos this title and would love to thank them for their continued excellence and successful partnership."

" Working with an innovative brand like Nissan makes us front joggers in the industry and we are humbled to obtain this award from them" said H.E. Masaood Ahmed Al Masaood, Chairman of Al Masaood Group. "At Al Masaood, keeping consumer complete satisfaction and providing a seamless acquisition experience is the core emphasis of our business strategy. Customers of Al Masaood are part of our family and we are always functioning to finding out how we could offer them best. Al Masaood Automobiles has been and will certainly continue to be devoted to its 'customer first' ideological background and we anticipate proceed dealing with Nissan on its journey to the future of mobility."

Irfan Tansel, President of Al Masaood Automobiles commented by including: "At Al Masaood Automobiles, we believe that constant refinement of a high performance and customer-centric culture ensures the enduring success imagined by our companions. We have a confirmed capability to grow, both in excellent times and in poor, and think that this comes from guaranteeing that our respect for UAE heritage and our vision of the future goes to the forefront of all our ventures. This award motivates us to continuously win the hearts of our customers and create advocates for Nissan in Abu Dhabi, Al Ain and the Western region. We anticipate years of effective partnership with Nissan Middle East ahead."

Juergen Schmitz, Managing Director, Nissan Middle East, also talked about the award stating "We are delighted to be here today, celebrating Al Masaood Vehicle's significant achievements, who over the last Three Decade have contemplated Nissan's vision to be the leading car brand name worldwide. Their efforts around enhancing customer support experience and introducing the Business Development Call Centre are simply a few examples to name a few, of Al Masaood's continuous efforts to remain at the helm of the auto industry in the UAE."

Al Masood Group has been an icon in the UAE for over four years, with its premium service standards, comprehensive extra components network and innovative modern technology. Its service centres have a group of extremely trained personnel, that guarantee a smooth and smooth experience for customers. It has the largest Nissan Solution Centre worldwide, offering 162 service bays.