Update - Dubai Opens Winter Camping Reservations as Al Ruwayyah Expands … Transport - Dubai’s Final World Trade Centre Roundabout Bridge to Open on O… Weather - UAE Temperature Drops to 16.9°C at Ras Al Khaimah’s Merbeh Moun…

Send an Inquiry

Fill in the details below and our team will get back to you.

Business 1 min read 29 views

Mashroat join hands with Serco Middle east for a new strategic partnership agreement

The National Program to Support the Management of Projects in Public Entities, Mashroat, has signed a three-year partnership alliance with Serco, a leading global provider of essential public services.
The recently formed partnership will guarantee that international standards in facility management (FM) will be followed through a knowledge transfer system which will enable Mashroat to design and implement policies, procedures, and processes based on Sercos experience. The overall aim will be the improvement and enhancement of public facility and asset management systems across the Kingdom of Saudi Arabia (KSA).

The agreement pursues substantial government investment over the past ten years, which were aimed at improving infrastructure sustainability and is expected to drive in an increase of more than SAR 300 billion by 2030, according to a National Committee for Legislation and Standardization of Operation and Maintenance (NCLOM) report released in 2015.

Eng. Ahmed Bin Mutair Al-Balawi, Director General, Mashroat, said, We believe in the Saudi workers capacity to take full liability in managing public facilities. Based on our newly signed agreement with Serco, we look forward to utilizing our partners experience in the smooth transfer of knowledge and the move to further develop the skills and capabilities of government employees and develop their skills in this sector.

The Kingdom's spending on infrastructure management is viewed as inside the high rate, in accordance with worldwide standards. However, Saudi Arabia looks to improve the quality and users satisfaction, especially when it has the opportunity to enhance capital and quality efficiency in the public facility management segment within vision 2030. Therefore, we are working to create a proper climate to lead a transformation in the facility management industry in order to enable the government sector in creating a flexible environment designed to manage its facilities and apply the highest standards of efficiency, Al-Balawi added.

Phil Malem, CEO, Serco Middle East, stated, Serco has delighted in a solid presence in the region for more than 60 years currentlysuccessfully providing support to several regional mega-enterprise facilities. The signing of this new agreement with Mashroat underscores our commitment to the Saudi government to develop its public facilities in line with set international standards. We look forward to working together in ensuring that all future projects and facilities in the Kingdom are managed to the highest levels of best practice.

Serco Middle East has extensive experience in managing mega-facilities in several sectors, including aviation, defense, health, integrated facilities management and transportation, as well as others facilities inside the Kingdom, including the railway project linking the north and south of the Kingdom in cooperation with the Saudi Railways Organization (SRO), supporting King Fahad International Airport in Dammam with rescue and safety services and dealing with an enormous number of other facilities in the Kingdoms private division.

Related News

More on Business

View all

Comments (0)

Join the conversation

No comments yet. Be the first to share your thoughts!

More News

See all
Technology

Building a Bilingual AI Video Creation Workflow for UAE SME Operations

Walk into almost any fast-growing logistics, property management, or hospitality office between Business Bay and Jebel Ali, and you will see why an ai video creation workflow has replaced one-off camera shoots for internal training and client onboarding. A typical 60-person company in the UAE...

Oct 27, 2026 · 5 min
Business

Employee Happiness Awards UAE 2026 Recognises Air Arabia, EDGE Group and Apparel Group

The Employee Happiness Awards (EHA) UAE 2026 has concluded its fourth and largest UAE edition, recognising organisations for their initiatives in employee well-being, learning, workplace culture and human resources innovation. Organised by Eventyst Global, the awards ceremony took place at JW...

Oct 27, 2026 · 2 min
Technology

Hamad Al Hajri and Fadi Ghandour to Headline Doha Downtown Tech Summit as Awards Receive 180 Nominations

Snoonu founder and CEO Hamad Al Hajri and Wamda Group Executive Chairman Fadi Ghandour will headline the second edition of the Downtown Tech Summit in Doha, as organisers announce an expanded speaker line-up and agenda for the event. Msheireb Properties, Qatar's sustainable real estate developer,...

Oct 27, 2026 · 2 min
Technology

Cequence Security Appoints Russ Schafer as CMO Amid Record Growth and Rising AI Security Demand

Cequence Security has appointed Russ Schafer, former Executive Vice President of Marketing at Fortinet, as its Chief Marketing Officer (CMO), as the cybersecurity company expands its application, API and agentic artificial intelligence security business. Schafer will report to Cequence CEO and...

Oct 27, 2026 · 4 min
Trusted by

Our Associates

Brands and organisations that work with Day of Dubai.

Add Business Card Add Event Add Directory Add Forum