An Integrated System for Reporting Violations of People of Determination

The Community Development Authority in Dubai (CDA) has announced the launch of an integrated system to report violations of the rights of People Of Determination (POD). The system enables all members of society to connect with CDA record any notes they have related to the protection of people of determination in addition to inquiring about the various services and laws related to this category. The system obtains reports, asks on the hotline 800988, 24/7, and allows people with hearing handicaps and also speech impairments to contact CDA with sign language with video calls.

This comes as part of CDA's initiatives to empower as well as defence system of people of determination within the ton and objectives established by the Dubai Disability Strategy, as well as in a manner proportionate with the present and also future demands to improve the integration of this category in various social and also practical sectors.

Law No. (2) of 2014 regarding the protection of the rights of persons with disabilities in the Emirate of Dubai, in its eighth article, granted the Community Development Authority the responsibility to receive complaints and reports on violations committed against people of determination. In addition to establishing a system to enable POD to report violations committed against them and take the necessary measures in their regard.

The launch of the coverage system comes after control with the appropriate authorities in the Emirate of Dubai to establish complementary steps to carry out the defence system for people of determination, including Dubai police, public prosecution, Dubai courts, the Health and wellness Authority, Al Amal Hospital and private accommodation centres in the emirate. CDA additionally prepared an integrated guide to security, that includes concepts, lawful frameworks, regards to reference for authorities and measures required to investigate the truths and also control infractions, problems as well as controls associated with the protection service.

Huraiz Al Mur Bin Huraiz, CEO Development and Social Care Sector - CDA anticipated that the brand-new system would contribute substantially to encouraging individuals of determination and urging them to incorporate additional, with a 24-hour helpline to get over barriers, promote their accessibility to their needs and address their inquiries.

" The coverage system offers 2 options. The initial is to get issues as well as alerts around the clock from people of resolution themselves, their caretakers, or anybody in the community. The 2nd is a CDA Sanad Relay application to obtain video clip calls in sign language from individuals with hearing handicaps as well as speech impairment.

" When getting the report of any misuse, overlook or possible exploitation, the protection group in CDA research the instance, examines the truths, and also examines the degree of severity of the case, as well as if required, it is fielded to deal with it together with the competent authorities", he added

Mariam Al Hammadi, Director- Senior Citizens Department, CDA said: "In addition to getting complaints and also notices, the system offers a set of services for individuals of decision as well as those who manage them. This consists of addressing all inquiries related to the solutions of people of resolution and also looking for services supplied by CDA as well as support on the various company. Sanad app also supplies a simultaneous analysis of sign language for individuals of determination with hearing handicaps and speech impairment enabling them to get various social work quickly and handle all participants of society that are not talking the sign language".

She claimed that CDA named defence professional for individuals of determination in CDA and also prepared them with unique training sessions for a judicial precision policeman to add to completing the protection system

CDA contacted community members to download the Sanad app existing on iPhone and also Google Play, and to interact with CDA through the hotline, allowing them to play energetic functions in protecting the civil liberties of individuals of determination and also reporting any anticipated offence of these civil liberties.