H.E Dr. Amin Al Amiri We Strive to Provide Smart Services that Exceed Customer Expectations
HE Dr. Amin Hussein Al Amiri, Assistant Undersecretary for Public Health Policy and Licensing Sector in the Ministry of Health and Prevention met some of the ministry's customers under the An Hour with An Official initiative that focuses on improving the discussion with customers, paying attention to their comments and recommendations on the high quality of services to create and accelerate job processes in order to exceed their assumptions according to a collection of performance signs to ensure monitoring, testimonial and growth, which boosts customers' happiness.
Providing excellence in regulatory and control services to the health sector
Dr. Amin stressed the value of this direct communication with customers which adds to the enhancement of the customers' experience and their happiness according to the ministry's technique in the direction of improving public health through the stipulation of extensive and innovative health services rather and in alignment with global standards, and to play the governing and control role in the health market through an established and incorporated system of health regulations that establishes a society of innovation, proactivity and effectiveness to achieve the very best outcomes and build quality and safety and security systems for therapy, health and medicine in accordance with the global standards. This could be achieved through a vital legislative framework and administration and with the stipulation of health care solutions and the control of the health sector.
A set of criteria and indicators for patient satisfaction in the field of health advertising and medical licensing
His Excellency pointed out the value of using the electronic and smart systems in the procedures of health, pharmaceutical and medical licensing for different health professions, as well as the significance of updating the various solutions provided by the public health policy and licensing sector for licensing health promotion, pharmaceutical and physician and centers according to a set of key performance signs to satisfy customers' expectations and deliver solutions of highest possible requirement. H.E. guided the concerned divisions to deal with the responses gotten in accordance with the Ministry's processes.
Continuous modernization and development of the health care system
He pointed to the ministry's efforts to attain the vision of the government in increasing the level and top quality of health services and in sustaining accomplishments in order to improve the country's global competition, attain joy for the society, and supply excellence in applying ideal worldwide methods according to the objectives of the nationwide Schedule 2021 and to focus on the innovation, innovation and upgrade of the healthcare system.
