Gulf Bank Holds Customer Centricity Innovation Workshop for Employees
Gulf Bank was pleased to hold the latest in a collection of workshops for its employees regarding the role of innovation in the office. Roughly, 100 workers from
various departments participated in the workshop entitled,' Customer Centricity Innovation' which which concentrated on new and innovative approaches for developing and providing the worth customers want. The workshop was organized by Imaginative Self-confidence Consulting, a prominent company specialized in coaching programs.
The workshop was designed and delivered by Dr. Alexander Osterwalder combined with Creative Self-confidence Consulting. It equipped the participants with the latest tools had to be successful in applying a consumer centric approach across all divisions within Gulf Bank for our inner and exterior customers. Accordingly, the session presented the Value Recommendation Canvas Model, the procedure for making innovation deliver results that meet or exceed the marketplace expectations. It also focused on creating much better means of communicating, delivering, and testing the performance of value proposals.
Dr. Osterwalder is a frequent keynote at Lot of money 500 firms and has held visitor lecturers in top colleges across the world consisting of Stanford, Wharton, MIT, Berkley, IESE and IMD, among others.
Mrs. Salma Al-Hajjaj, General Manager of Human being Resources at Gulf Bank, underlined the relevance of innovation in consumer centricity by saying: "Customers today have more options than ever before, so we must ask ourselves, just what else can we offer to our customers and potential customers that exceeds just what is presently on the market? We held this training to help our employees utilize client driven innovation techniques to ensure they not just fulfill customers' needs but also meet needs customers might not also understand they have. The workshop supplied a simple method to recognize consumer requirements and to design products in a manner that is intuitive and easily accessible for customers."
Mrs. Al-Hajjaj added, "At Gulf Bank we have actually been delivering innovative and easy-to- use products, and realize the significance of the having the best personnel in position to better provide value to our customers. As such, we continue to provide routine trainings to ensure our workers are outfitted with the most recent devices and understandings to ensure they prosper in their work and the Bank remains on the reducing side of products and services.
For even more details about Gulf Bank efforts, please check out the bank's web site: www.e-gulfbank.com or follow its social networks accounts.
