How can tourists claim VAT refunds while shopping in the UAE?

Tourists in the UAE can get VAT refunds on purchases of Dh250 or more through the country’s fully digital, paperless system handled by Planet. After shopping, you either request a tax-free transaction from the merchant or use the paperless method, receiving a digital tax invoice and an SMS with a link to Planet’s shopper portal. On departure, validate your purchases at designated Planet checkpoints before checking in luggage. Transactions are classified into Green or Red Channel Validation, determining whether goods need inspection. The system allows refunds from airports, seaports, and land borders—making tax-free shopping straightforward. Have you ever used a VAT refund system abroad, or would this be your first time?

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