Epicor Wins Inaugural Gulf Customer Experience Award for Delivering Outstanding Customer Service

Epicor Software Corporation, a global service provider of industry-specific enterprise software to promote business development, has today revealed that it has been called the very best innovation company for customer support in the GCC. The company was noticable winner of the respected Technology and Telecom category at the Gulf Customer Experience Awards 2015 gala ceremony, held at the Jumeirah Creekside Hotel in Dubai.

The inaugural Gulf Customer Experience Awards was attended by leading professionals from a broad spectrum of market sectors and finalists in 23 different categories. Participants shared their understanding on a wide range of finest practices at local and international levels, and Epicor was honoured for its commitment in delivering impressive service to its clients.

"At Epicor, our company believe that strong engagement with our customers is essential," stated Vinod Raghothamarao, consumer engagement supervisor for Epicor Software in the Middle East. "We have actually therefore embraced a customer-centric technique to our working culture, which goes through the whole business-- from the work of our worldwide client advocacy group to sales, marketing and technical assistance.

"Winning at the Gulf Customer Experience Awards is testimony to our continuous efforts to engage with our customers at every level. The award acknowledges our commitment to fully comprehending their business demands so that we can work efficiently to provide the best software options for them. It is a fantastic honour to be recognised by the market for our customer-friendly method and we will remain to work hard to offer our consumers the very best experience possible, integrated with our technological management," Raghothamarao concluded.

Epicor company software application options are designed to influence and maximise performance across a whole organization. The company continues to create strategic collaborations with leading market names to optimise production, distribution, services, retail, and hospitality procedures by means of ingenious methods to developing, structure, and using business resource preparation (ERP) systems.