Empower Reports 41% Surge in Electronic Customer Registrations Over Five Years
Emirates Central Cooling Systems Corporation PJSC (Empower) has reported a significant 41% increase in customer registrations through electronic platforms over the past five years. This surge, observed between 2019 and 2023, highlights the growing preference for Empower's district cooling services among both public and private sector clients in Dubai.
In the first half of 2024 alone, Empower processed 427,114 bill payment transactions through its electronic payment channels, reflecting an 11% increase compared to the same period last year. These transactions were facilitated by strategic partnerships with banks and financial institutions, showcasing Empower's commitment to enhancing customer convenience.
HE Ahmad Bin Shafar, CEO of Empower, emphasized that the steady growth in customer base and business operations is a testament to the company's strategic plans and dedication to delivering on its promises to shareholders. "This growth underscores our commitment to sustainable development, quality service, and competitiveness, all of which align with Dubai's national strategies and technological advancements," said Bin Shafar.
Empower also saw a 21% increase in the issuance of No Objection Certificates (NOCs), approving 19,675 applications in the first half of 2024. This increase reflects the company's efforts to streamline business operations, facilitate approvals for consultants and contractors, and minimize potential violations, damages, and fines.
"The expansion of our customer base to over 138,000 in the first half of the year is a clear indicator of Dubai's robust economy and the rising demand for our services," Bin Shafar concluded.
