Emirates NBD Named Best Retail Bank in UAE by The Asian Banker
Emirates NBD, a prominent banking group in the region, was recognized as the 'Best Retail Bank in UAE' for 2017 at The Asian Banker International Excellence in Retail Financial Services Awards. Furthermore, the bank also obtained the Auto Loan Product of the Year in Asia Pacific award for 2017. The awards were obtained by Suvo Sarkar, Senior Executive Vice President & Group Head - Retail Banking and Wide range Management, Emirates NBD at a ceremony kept in Tokyo previously this month.
Emirates NBD was called UAE's best retail bank for its robust financial performance, signing up a solid development in operating earnings and a decreasing cost-to-income ratio. In 2014, the bank's Retail Banking Group grew faster compared to market throughout many item categories, gaining market share.
The bank continuouslied lead the marketplace on innovation and digitization, offering customers with improved value, simpler gain access to and a better individual experience. From its Emirates NBD Future Laboratory innovation centre, the bank presented a number of first-to-market options such as Emirates NBD Pay, a contactless settlement solution permitting to customers make in-store purchases quickly by means of their mobile banking application, mePay that enables customers to move cash money to a friend instantly throughout the UAE, and Timesavers, a tablet banking app that fasts lane customers from lines and services certain requests instantly.
The bank opened up the region's initial Branch of the Future at Emirates Towers, Dubai, including Pepper, an artificial intelligence robot, in addition to showcasing arising breakthroughs in banking and payment innovation. EVA, the region's very first intelligent voice-based and chatbot online assistant was introduced, and the bank's widely preferred 60-second DirectRemit solution extended to new passages consisting of Egypt and Sri Lanka.
Talking on the win, Suvo Sarkar, Senior Executive Vice President & Group Head - Retail Banking and Riches Administration, Emirates NBD claimed: "It's an honour to be recognised again by The Eastern Lender as the best retail bank in the nation. This is the 4th time the bank is being acknowledged with this distinguished award, which is a recognition of our commitment to giving customers with innovative value-added products and the highest levels of customer support. Our digital proposition continuouslies lead the marketplace and enables customers to carry out day to day banking, pay expenses, transfer money or obtain new products on the action and round the clock.
Emirates NBD was also granted the Auto Financing Item of the Year award for its preferred Automobile Funding product. In spite of a slow market, the bank presented a variety of successful initiatives consisting of client promotions collectively with dealers to grow market share. The Vehicle Cash Finance, a unique item variant that allows customers to borrow versus their existing autos and unlock equity was released.
"Our Auto Loan business continuouslies lead the marketplace, providing customers eye-catching promos, adaptable settlement options, buy-back programmes, and fast approvals. Our Car Cash money Finance released in 2015 enables customers to borrow versus their existing automobiles, providing accessibility to liquidity throughout challenging times while our recently introduced Green Auto Lending uses customers included pricing incentives to get electric or hybrid vehicles and add to a cleaner setting," added Sarkar.
Winners of The Asian Banker Awards were selected after a rigorous three-month evaluation procedure based upon a well balanced and transparent scorecard refereed by prominent global bankers, professionals and academics, and is just one of one of the most prestigious of its kind.
