Emirates NBD Expands Footprint of Disability-Friendly Branches
Dubai, 2 January, 2017: Emirates NBD, a leading bank in the region, has actually broadened its disability-friendly branch network to include the Hamriya, Rashidya and Al Aweer branches, along with the Jumeirah and Jumeirah Emirates Towers branches. The bank has actually also carried out the circulation of Braille currency in its Jumeirah branch for customers with vision impairments, and will stay dedicated to enabling economic addition for people with handicaps in the UAE right into 2017.
In its first phase of modification, workers of Hamriya, Rashidiya and Al Aweer branches were trained on impairment decorum and the opportunities used to Sanad Card* holders. To improve mobility gain access to, branches have actually been equipped with gliding doors, obtainable low-height Atm machines and cheque writing counters, along with assigned car auto parking spots. To give individuals with aesthetic impairment ease of direction within the branch, responsive flooring indicators have been mounted. All branches likewise provide priority queuing and a different waiting location to give a simpler and higher branch experience for individuals with handicaps.
Talking about the news, Husam Al Sayed, Group Chief Human Resource Officer at Emirates NBD stated: "Detailed, we are working to transform our entire establishment right into one that satisfies the demands of people with disabilities in the UAE and furthers their monetary incorporation and freedom. The 3 additional branches that have been transformed this year draw in a big percent of Emirates NBD's client base with specials needs and we are happy to give them a much superior and comprehensive client experience."
The bank will likewise be launching the distribution of Braille money, issued by the Central Bank of the UAE, in its Jumeirah branch to additional encourage its customers with visual specials needs and supply them the independence of refining their very own branch transactions.
Ahmed Al Marzouqi, Executive Vice President & General Manager of Retail Distribution at Emirates NBD included: "With the introduction of Braille money in our branches, we wish to set an example in the UAE banking industry and supply our customers with aesthetic impairments the capacity to manage their very own money deals. Beginning with the Jumeirah branch, the circulation of Braille notes will certainly encompass the rest of our branches and we picture a culture where disability-friendly currency will certainly be the standard. Moving forward, Emirates NBD will certainly continue to locate even more ways to elevate the client experience of people with disabilities and supply them services and products that support both their combination and independence financially."
Emirates NBD's commitment to individuals with disabilities sustains the '#MyCommunity' initiative launched by His Highness Sheikh Hamdan bin Mohammed Al Maktoum, Crown Royal prince of Dubai and Chairman of Dubai Executive Council that intends to transform Dubai to a disability-friendly city by 2020. Under #TogetherLimitless, its flagship advocacy program, the bank has taken on a number of campaigns in the previous year to foster the lasting long-lasting renovation and assimilation of individuals with disabilities into the community, including releasing the Careers Network to promote work environment addition of people with cognitive impairments, opening up disability-friendly bank branches, advertising monetary addition by offering Sanad card owners (benefit access card developed by CDA for people with specials needs) the Emirates NBD 'Beyond from Personal Banking' package, excluded of minimum wage along with publishing a study report on the banking and financial routines and perspectives of people with handicaps in the UAE. The advocacy platform won the Arabia CSR Awards in the Collaborations and Cooperations group in 2015 for its strategic partnership with Manzil's PRIDE (Individuals Obtaining Freedom and Dignity through Empowerment) programme.
