Elaf Inaugurates new all-female Staffed call Center in Jeddah
The Elaf Group, a SEDCO Holding Group company and a leading supplier of travel, tourism and hospitality services, recently opened a new all-female staffed call center in Jeddah as part of the group's proceeding initiatives to supply extraordinary Shari'a compliant traveling, tourist and hospitality solutions to all its customers. The new facility has actually been ushered in to permit customers simple access to key solutions like hotel network e-booking, tailored plans and special deals & promos. The step is considereded as a key chauffeur in aiding attend to the requirements of Hajj and Umrah pilgrims by aiding them schedule a completely prepared pilgrimage - an end-to-end package that could help boost the spiritual experience.
Ziyad Bin Mahfouz, Chief Executive Officer, Elaf Group, said, "We are proud to reveal the opening of this new telephone call center facility, which demonstrates our continuing efforts to expand our client interaction solutions - strengthening our ties via much better interaction between our clients and our hotels. With this new center, we aim to meet our customers' demands and assumptions. As a matter of fact, they can constantly connect with us via our toll-free number, 920003969. The Elaf Group remains unwavering in its dedication to give our customers with a varied variety of top quality services and add to the development of the hospitality and tourism markets, which falls in line with the goals of Saudi Arabia's Vision 2030 to promote tourist, specifically religious tourism and raise the industry's economic duty in the country's relocation in the direction of growth."
The Elaf Group is widely recognized as a leader in hospitality, traveling and religious tours sector, implementing its industry leading position throughout the search to create key services that ensures customer contentment and convenience.
The company enjoys extensive local and international expertise in hospitality and hotel monitoring. The Elaf Group currently has and operates 13 hotels spread out across key locations like Jeddah, Makkah and Madinah. it is also the initial hotel management group in the Middle East region to be awarded with the ISO 9001 Quality Management Certification.
