Dubai Police Transforms Non-Emergency Communications with Avaya

DUBAI POLICE is making life less complicated, more secure and better for members of the public, with the support of Avaya.

Citizens, residents and site visitors to Dubai will be able to accessibility non-emergency Police solutions through a solitary toll-free number, with one point of contact for voice and social media interactions, after Dubai Cops completes a project with Avaya to transform its communication capacities.

With this upgrade to latest Avaya Aura interactions platform, participants of the public will be able to contact Dubai Police using the 901 toll-free number, and interact with workers on social media systems, quickening action times and permitting law enforcement officers to obtain details extra efficiently.

" This communications upgrade will enable us to serve the general public far better and make Dubai a safer, better environment. By incorporating non-emergency solutions under the 901 number, residents and visitors will certainly be able to get in touch with Dubai Cops more easily, and by adding social networks support, we can speed up feedback times and make services a lot more accessible.

Significant Designer Obaid Salem Bin Ghelaita, Dubai Police " Structure on the vision of our nationwide leadership to lead the world when it concerns innovative citizen and resident services and absolutely make this happiest place to live and visit, we have recognized the Avaya Mood service as the best platform on which to transform our interaction and customer-service abilities. With a greatly-enhanced non-emergency contact facility, we will certainly have the ability to provide an advanced, innovative solution to Dubai's public." Captain Adil Saleh Al-Ali, Dubai Police.

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