Dubai Land Department Wins 2025 Hamdan Flag for Tamallak+ Digital Real Estate Initiative
The Dubai Land Department (DLD) has been awarded the 2025 Hamdan Flag under the Hamdan bin Mohammed Programme for Government Services for its Tamallak+ initiative in the pioneering category, recognising its efforts to transform real estate transaction registration through a fully integrated digital platform.
The award highlights DLD's progress in redesigning the property registration process in line with Dubai's Government Services 360 policy, creating a customer-centric, data-driven ecosystem that enables real estate transactions to be completed in as little as five minutes.
The Tamallak+ initiative supports the goals of the Dubai Economic Agenda (D33) and the Dubai Real Estate Strategy 2033, reinforcing Dubai's vision of becoming one of the world's best cities to live, work, and invest in through innovative government services.
The platform integrates a range of AI-powered and digital services, including property valuation, instant sales registration, developer self-registration, support for the First-Time Home Buyer Programme, and real estate asset tokenisation to facilitate fractional property ownership. These services are designed to create a more flexible, efficient, and future-ready real estate ecosystem.
Built around the principles of the Government Services 360 framework, Tamallak+ simplifies customer journeys by re-engineering processes, automating services, and enabling real-time data integration between government entities and strategic partners. The digital platform eliminates repetitive paperwork and document submissions while allowing secure transactions to be completed remotely.
According to DLD, the initiative has reduced service completion times by 88%, transforming property registration into a fully digital process that no longer requires customers to visit service centres. The platform has also achieved a 96.5% customer happiness rate, reflecting high levels of user satisfaction while improving operational efficiency.
DLD has expanded collaboration across the real estate sector by integrating its digital ecosystem with 59 major property developers and 30 banks, allowing property sales transactions to be completed within minutes and strengthening coordination between public and private sector stakeholders.
The department noted that Dubai welcomed more than 129,000 new real estate investors in 2025, highlighting growing confidence in the emirate's property market, regulatory framework, and digital government services.
Looking ahead, DLD plans to further expand proactive digital services while increasing the use of artificial intelligence and advanced data analytics to enhance customer experiences, improve operational efficiency, and support the continued development of a smarter and more sustainable real estate sector.
