Dubai Courts unveils new package of smart services as part of Nibras app
In line with the active efforts towards smart transformation, Dubai Courts recently released the 'Smart Q Ticketing' service within the updated variation of Nibras, the Middle East's first-of-its-kind smart app with the capability to host an integrated portfolio of smart services that are particularly created to support the national efforts to lower the number of clients in government centers by 80 per cent by 2018. Now, Dubai Courts customers can access the most recent ingenious services through the updated Nibras, such as Service Appointment Booking through Q-System and Attendance Smart Notice Receipt. Nibras is readily available for download through Apple Store and Google Play.
H.E. Tarish Eid Al Mansouri, Director-General of Dubai Courts, said: "Dubai Courts is steadfast on the path drawn by H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, for the Government of Dubai in not only dealing with however also leading technical advancement to reach the primary ranking worldwide. Smart transformation was and still is at the leading edge of Dubai Courts' strategic priorities, having actually made proactive accomplishments in the development of smart and integrated services which have actually had the utmost effect in assisting in, speeding up and simplifying legal transactions while also raising the bar on performance index and accomplishing the highest levels of consumer fulfillment and happiness."
We follow an ambitious vision which encourages the adoption of innovation as a corporate culture to achieve smart transformation which is an essential pillar of the objectives of Dubai Plan 2021 to build a smart, creative and proactive government that can innovate effective solutions to make people happy and ensure the welfare of the community. We are confident about the new smart services being provided through the updated Nibras app. This app has proved to be a key element in promoting our efficiency in customer service and supporting our efforts to achieve 80 per cent reduction in the number of visiting clients by 2018, in line with the wise directives of the UAE leadership. We look forward to continue this journey of excellence in smart transformation, as part of our aspirations to enhance the quality, effectiveness and efficiency of the legal and judicial work to ultimately become a pioneering and internationally distinguished court, Al Mansouri added.
The Smart Q Ticketing service is game-changer in facilitating procedures and saving time and effort for the completion of legal and judicial transactions. It allows customers across all Dubai Courts service centers to obtain q-tickets for their desired services and then save the ticket number on the smart app. Users can know the number of waiting persons for every service, in addition to identifying and calculating the waiting time, as well as choose their preferred center to submit their application and get the service, in a manner that ensures ultimate satisfaction and happiness.
