Department of Economic Development Ajman Successfully Concludes Customer Week Celebrations
The Department of Economic Development - Ajman (DED-Ajman) has successfully wrapped up events for its 'Customer Week' initiative, which was kept in line with its proceeding initiatives to boost their customers experience while likewise aiming to attain the highest levels of satisfaction and joy. The weeklong celebration was held under the theme, 'Happiness Week' and offered a perfect platform in order to help enhance interaction networks with customers - identifying the difficulties they encounter and establishing key options to guarantee joy, which falls in line with the country's unified initiatives to promote and reinforce the social well-being of the community and accomplish the joy of residents in Ajman.
DED-Ajman's 'Customer Week' was held between April 9 and 13, 2017 at the Al Hamidiyah Customer care Centre. The occasion showcased numerous activities that were aimed at reinforcing the straight communication with the customers and highlight the leading services given by its service facilities and e-platforms. The parties likewise featured conversations on the major obstacles that customers face, which was adhered to by an Inquiry and Solution forum that saw the engagement of the department's employees - diligently addressing the inquiries and queries of the customers. DED-Ajman also conducted a survey to recognize emerging patterns and determine customer joy and complete satisfaction for the high quality of solutions given. Health awareness was likewise a key focus during the event - providing medical examination solutions for employees and clients, together with Dr. Nutrition Center.
Majed Nasser Al Suwaidi, Director of the Customer Relations Division, "DED-Ajman, said, Consumer Week demonstrates our dedication towards additional enhancing the strong relations that we enjoy with our customers, while likewise improving the solutions we provide inning accordance with the greatest criteria of quality, efficiency and excellence. The week-long celebration represents the core values that we comply with and embrace in DED-Ajman, complementing our constant strive in accomplishing a thriving economic situation and a happy community in Ajman."
"The success of the Customer Week effort has led to a solid increase to the division's efforts to allow the energetic involvement of the local community in the renovation and improvement of federal government efficiency, based on set worldwide standards and guidelines on performance and excellence and also according to the goals stated in Ajman Vision 2021 - mostly focused on developing a happy culture that adds efficiently and backed by a federal government that meets the demands of both the community and the business segment. Our efforts to attain customers' happiness are not restricted with the initiative, yet will continue with discovering brand-new and innovative solutions to perform customer purchases with speed, accuracy and efficiency, included Al Suwaidi.
The event consisted of an unique event recognizing energetic customers that have offered excellent proposals. It additionally paid recognition to sponsors and employees that have demonstrated excellence in serving customers and have actually played an energetic duty in the success of the effort and success of wanted goals.
