Department of Economic Development - Ajman Successfully Completes Automation of its Administrative and Customer Services
The Department of Economic Development - Ajman (DED-Ajman) disclosed the effective completion of its Unified Automation Platform initiative, resulting in automation of its administrative and customer care. The achievement, which belongs to the department's continuing transfer to own in digital and smart transformation throughout its procedures, represents a strong inspiration to line up the business processes with the latest technological growths-- enhancing the effectiveness of deals and updating the quality of the services given to its customers and capitalists, which falls in line with the emirate's efforts to create an attractive investment setting and achieve financial success. The effort belongs to Ajman's Digital Transformation Plan 2017 - 2022, a program launched with an aim to assist supply individuals with innovative and smart digital services that are both totally automated and financially efficient.
DED-Ajman has actually expressed dedication in further improving government services by means of the streamlining of procedures, which can raise effectiveness and efficiency - in line with the objectives of digital transformation and in adherence to the emirate's move to create standards and standards to help with smoother business purchases; satisfy the demands of the local community and support Ajman's efforts to position itself as a growing business hub.
In the exact same context, the Division means to launch and apply a series of quality-based projects, including the launch of 50 eServices in 2017, which is presently being. To date, a set of 12 new solutions have actually already been launched, while various other solutions will be launched within the next few months at the average of 12 services each service pack.
Yaqoub Yousuf Rasheed, Director, IT Department, DED-Ajman said that the Unified Automation Platform shows the future vision of developing tactical standards to enable the division to provide smart digital services that meet the needs of financiers, federal government and economic sectors and the community. He explained that the project has contributed to transforming the standard administrative and customer support into an extra digital method, hence creating a strong foundation for harnessing ICT systems to give innovative solutions that are in line with the division's dedication to sustain the initiatives of UAE federal government and the emirate of Ajman to digital transformation.
"The effort has actually been very valued as one of the biggest jobs under the umbrella of the IT Division, which aim to create innovative digital and smart solutions. We prepared a comprehensive research study to ensure the success of the purposes at the level of the division's structural frameworks including business procedures, IT systems and technical framework while likewise satisfying the demands of smart transformation and improving the government procedures that would boost the appearance of the local investment atmosphere," said Rasheed.
"The effective implementation of the Unified Automation Platform project is a vital enhancement to our efforts to utilize advanced innovation in advertising business environment in Ajman. The growth of digital framework and smart and innovative services that sustain the initiatives to promote business transactions is just one of the tactical concerns to develop a lasting affordable economic setting according to Ajman Vision 2021," Rasheed concluded.
