Arabian Automobiles establishes new benchmark for warranty reliability across Nissan network
Arabian Automobiles Company (AAC), the flagship automotive arm of AW Rostamani Group and the exclusive dealer for Nissan in Dubai, Sharjah and the Northern Emirates, has achieved its strongest performance to date in Nissan’s latest regional warranty audit.
The result positions AAC among the highest-performing partners across Nissan’s global network, setting a new benchmark for warranty reliability and governance standards.
Record audit performance
The audit, conducted in accordance with Nissan’s global quality and compliance frameworks, evaluates how warranty processes are managed across the entire vehicle ownership lifecycle. This includes vehicle handover procedures, service accuracy, workshop operations, and administrative controls.
AAC’s record score reflects a high level of operational discipline, process consistency, and governance alignment, meeting — and in some areas exceeding — international benchmarks.
Beyond the numerical outcome, the achievement highlights the maturity of AAC’s aftersales and warranty framework, which is designed to prioritise accuracy, transparency, and predictability. For customers, this translates into greater confidence that warranty commitments are fulfilled efficiently and consistently at every touchpoint.
Focus on long-term customer confidence
Yousef AbuAlaish, Director – Aftersales at Arabian Automobiles Company, said the result reflects a deliberate, year-on-year focus on building reliable and scalable warranty systems that go beyond simply meeting audit requirements.
He noted that the milestone reinforces AAC’s responsibility to safeguard customer trust long after the point of sale, ensuring that warranty decisions are governed by clarity, accountability, and structured processes.
The achievement also underscores AAC’s close alignment with Nissan’s regional and global quality standards, reinforcing a shared commitment to long-term ownership satisfaction and operational excellence.
As consumer expectations around reliability, service transparency, and accountability continue to rise, Arabian Automobiles reaffirmed its commitment to maintaining warranty processes built not only to perform strongly in audits, but to deliver consistent results over time.
