27 New Services gets launched by Smart Dubai to the Dubai Now Platform to Streamline Government Transactions for Users

The new additions incorporate services from different city sectors such as charity donations, residency, education, housing, and mobility, and cater to all members of the community.

Smart Dubai has launched 27 new services over a few significant sectors via its flagship DubaiNow application a one-stop shop for every single keen assistance in the emirate to further straightforwardness access to these services and extends their degree. The launch occurred as smart Dubai partakes in the 39th annual GITEX Technology Week, occurring in the Dubai World Trade Centre on October 6-10, 2019.

The new services encourage philanthropy donations, residency strategies, education, housing, and mobility, as a team with Dubais Awqaf and Minors Affairs Foundation, General Directorate of Residency and Foreign Affairs - Dubai, Knowledge and Human Development Authority, the Dubai Land Department, and the Roads and Transport Authority (RTA). Some portion of an incorporated plan to drive Dubais digital transformation, these services plan to encourage every day transactions for individuals of the community in the emirate by presenting to them all onto one shrewd platform.

The new services have been built with a core concentration to serve the end user the inhabitants and guests of Dubai. A portion of the services that is presently accessible on the app incorporate reestablishing and dropping residency of family members, signing a home rental contract to rent a house in Dubai, and signing a parent-school contract during the beginning of the new school year.

These services presently available digitally for every individual in Dubai enable users to save 28 hours per year, in addition to also saving 14 visits to government services centers.

Her Excellency Dr Aisha Bint Butti Bin Bishr, Director General of Smart Dubai, declared that the new services offered are a noteworthy expansion to the DubaiNow portfolio, addressing a few key areas in the community. They form some portion of Smart Dubais endeavors to upgrade government services and support the transition towards smart systems, H.E. included. This, in turn, lines up with the Dubai Paperless Strategy, which looks to render all government transactions digital by 2021, and accomplishes our definitive objective at Smart Dubai, which is to change the emirate into the happiest and smartest city in the world.

The new services are the result of joint effort with different government substances in Dubai, H.E. Dr Aisha proceeded. Our network of vital accomplices cooperate to improve government services delivered to the public in Dubai via state-of-the-art smart platforms, and we look forward to expanding this network as we strive to achieve the best results, ensure customer satisfaction, and establish Dubai as a leading global model for government services, all while contributing to the comprehensive nation-wide development process spearheaded by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, Ruler of Dubai.

H.E. Dr Aisha proceeded to uncover that extra services are in the pipeline for the DubaiNow platform, covering more significant sectors, namely, the police, health, and justice sectors.

Among the new services is an element that enables clients to give to philanthropy. A rundown of the considerable number of programmes and initiatives launched by the Awqaf and Minors Affairs Foundation can be accessed through the app, enabling users to choose the one they might want to help and give directly through the application utilizing e-payments or Apple Pay. The objective from the element is to encourage charity work for the community and advance social duty.

Smart digital transformation upgrades the services we offer the community and improves quality of life in Dubai, said H.E. Ali Al Mutawa, Secretary General of the Awqaf and Minors Affairs Foundation. By joining Smart Dubais DubaiNow app, we are enabling more people to add to our social programmes. This association also gives extra help for our projects, and makes it simpler for the wider public to support them and have their impact in profiting the wider community.

DubaiNow has come to host 10 keen services that try to encourage charitable donations. In June of 2019, and in parallel with the Year of Tolerance, Smart Dubai acquainted another upgrade to the application enabling users to make donations to four segments of recipients: People of Determination, cancer patients, the elderly, and families needing financial aid. The upgrade was the result of collaboration with the Dubai Department of Finance (DoF), the Community Development Authority (CDA), the Friends of Cancer Patients Organisation, and the Tarahum Charity Foundation.

In the interim, the Residency service gives individuals of the community more noteworthy adaptability in applying for, renewing, and dropping residency visas for parents, spouses, children and other relatives through the application. Candidates must be over 18 years of age, holding a legitimate Dubai residency and working in the emirate, and have families that live with them in the UAE.

Major General Mohammed Ahmed Al Marri, Director General of the General Directorate of Residency and Foreigners Affairs in Dubai, stated: The Residency service helps streamline procedures for giving, renewing, or cancelling residency permits for all family members, saving our customers and employees time and effort, improving our services overall, and promoting happiness and positivity.

The Education service, on the other hand, enables guardians to sign Dubai school contracts utilizing the DubaiNow app, in addition to seeing current and past school contracts and investigating them in detail. The service additionally enables clients to demand academic records, view students academic history, and request attested school certificates and diplomas.

The Education service offers numerous facilities to parents of students, giving them full flexibility in signing contracts with schools across the emirate, and examining their details to make informed decision ahead of enrolling their children, explained Dr Abdulla Al Karam, Chairman of the Board of Directors and Director General of the Knowledge and Human Development Authority. Our collaboration with Smart Dubai on the DubaiNow application allows us to expand the scope of our smart academic services, meet parents expectations, and create an environment where all education services are within reach for parents to make optimal decisions regarding their childrens education and future.

To wrap things up, the Housing service enables Dubai occupants to scan for residential units for lease more effectively and proficiently, as well as to digitally sign, restore, and end tenant agreements, all through the DubaiNow application.

H.E. Sultan Butti bin Mejren, Director General of Dubai Land Department, affirmed that the new service is part of the Departments plans to lead a full digital transition, provide smart housing services to enhance the local real estate industry on of the emirates key sectors. We are hoping to offer real estate developers and property owners looking to rent out their residential units increased financial flexibility, as well as other perks that facilitate the rental process and upgrade the sector as a whole, H.E. said.

The Mobility service enables users to process the accompanying transactions: transfer ownership of a vehicle, register a vehicle, pay traffic fines, top-up Salik cards, pay parking fees, receive car insurance from one source, locate the nearest vehicle registration centre, pay for petrol at any ENOC stations, locate charging stations for electric cars, and the Sayarti service.

DubaiNow offers more than 88 government services from more than 33 entities. They can be characterized into 10 unique classes, namely: security and justice, mobility, payments and bills, visas and residency, travel, health, business and employment, education, housing, and Islam, among others.

The platform enables clients to pay traffic fines; pay DEWA, Etisalat or du fees; top up Salik or Nol cards; find the closest vehicle registration centre; and numerous other tasks and services. It additionally enables them to pay for fuel and services at any ENOC station utilizing the application.