How to Replace a Lost Emirates ID: A Step-by-Step Guide

Government & Regulations

How to Replace a Lost Emirates ID: A Step-by-Step Guide

Losing your Emirates ID can be stressful, but the UAE government has streamlined the process to make it easier for residents to obtain a replacement. Whether you misplaced it or it was stolen, there are specific steps you must follow to report and replace your Emirates ID efficiently.

Reporting a Lost Emirates ID

The first step is to report the loss to the Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP). You can do this through the UAEICP mobile app, online portal, or by visiting an ICP Customer Happiness Centre in person. When reporting, you will need to provide your passport and visa details, along with a police report in case of theft.

Deactivating the Lost Emirates ID

Once the loss is reported, the ICP deactivates your old ID to prevent misuse. It is crucial to complete this step as soon as possible to avoid any unauthorized transactions or identity fraud.

Applying for a Replacement

To apply for a replacement, follow these steps:

Submit an application – Use the UAEICP website, mobile app, or visit a Customer Happiness Centre.
Pay the replacement fee – Fees vary, but generally range from AED 300 to AED 370 depending on the method of application.
Receive a confirmation – After submitting the application, you will receive an SMS confirming the application status.
Track your application – You can track the status of your new Emirates ID through the ICP website or UAEICP app.
Collect your new ID – Once processed, you will receive a notification to collect your new Emirates ID or have it delivered to your registered address.

Important Considerations

If you plan to travel, check with the General Directorate of Residency and Foreigners Affairs (GDRFA), as you may need alternative documents if your Emirates ID is missing.
Ensure your contact details are updated in the ICP system to receive timely updates about your application.

Losing an Emirates ID can be inconvenient, but by following the correct procedures, you can replace it quickly and resume using essential government and banking services without disruption.